Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
21
55%of customers recommend this product.
(
28 out of
51)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Posted by: Xoxo
Verified Purchase:Yes
I like it once I figured out how to use it. It charges your phone fast for a power box especially when traveling.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Jeff
Verified Purchase:Yes
Horrible doesn’t really improve battery life so I don’t think it’s worth the money
Response from otterbox.comBy Customer Service, February 16, 2024
Hello, Jeff! The Wireless Power Bank for MagSafe is not necessarily designed to prolong the device battery life, but is instead intended to provide a portable and wireless charging option for the device on the spot! If our Customer Service Team may assist with any questions or troubleshooting, please do not hesitate to reach out as we are always happy to help!
Written by a customer while visiting otterbox.com
Posted by: Breanne
Verified Purchase:Yes
The power pack did not hold charge for very long. Would not even charge my phone from 54% to 100% without dying.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 23, 2024
Hey Breanne! We’re so sorry to hear about the trouble with your Wireless Power Bank! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement or help you troubleshoot. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Steve
Verified Purchase:Yes
Not worth the money. Does not provide a full charge
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 20, 2023
Hello, Steve! We are so sorry to hear that you are experiencing issues with your Wireless Power Bank for MagSafe. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Stacey R
Verified Purchase:Yes
Great power source on the go does get a little warm if you’re using it while charging so I’d recommend letting it charge while not using it charges pretty fast great buy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Dies quick
on August 26, 2023
Posted by: Colt72
Definitely not 3k mah it charges my iPhone 14 about 30% then dies while the phone is off
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 28, 2023
Hello! We apologize that you are experiencing issues with your Wireless Power Bank holding a charge appropriately. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
3
Needs longer charge life
on August 10, 2023
Posted by: Sloate
the power bank only charge my iphone 13 pro max from 14-44 percent
Response from otterbox.comBy Customer Service, August 11, 2023
Hello! We apologize that you are having a charging issue with your Wireless Power Bank for MagSafe. The portable, magnetic 3k mAh battery is designed to extend the life of your phone. If this issue persists after ensuring the Wireless Power Bank for MagSafe is fully charged itself, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
My honest review!
on March 9, 2023
Posted by: sharons150
[This review was collected as part of a promotion.] I received this product from otter box and Influenster for my honest review,
I really love the wireless charger it has a magnetic hold on your phone even works with a phone case on your phone it charges amazing superrr quick!! It’s a bit heavy but that don’t bother me
I really love the wireless charger it has a magnetic hold on your phone even works with a phone case on your phone it charges amazing superrr quick!! It’s a bit heavy but that don’t bother me
Written by a customer while visiting otterbox.com