Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
21
55%of customers recommend this product.
(
28 out of
51)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Posted by: TJ NorCal
Verified Purchase:Yes
Does not work with a protective case on your phone
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 11, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
No more worries about finding a power outlet,amazing portable power,simply attach the battery pack to your MagSafe Case and charging begins
Written by a customer while visiting otterbox.com
Posted by: Chase
Verified Purchase:Yes
They advertise this as 3k milliamp it's a lot closer to 1k
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 4, 2025
Hello Chase! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Brandon
Verified Purchase:Yes
Only charges a small percentage of battery, not fully. If your in a jam it’s useful, don’t expect complete charge and any reserve.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 14, 2025
Hello, Brandon! We are so sorry to hear you are experiencing an issue with your Power Bank product. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Customer Rating
1
Outer box Powerbank Complaint submission to the ot
on January 3, 2025
Posted by: Bibi
Verified Purchase:Yes
I charged the powerbank overnight and it doesn’t work charge my phone anymore the three lights blink the whole time so strange. I didn’t even use it once properly and it doesn’t charge my phone
Response from otterbox.comBy Customer Service, January 8, 2025
Hello, Bibi! We are so sorry to hear you are experiencing an issue with your powerbank product. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Emily Nick
Verified Purchase:Yes
It charges my phone for a long periods of time when I’m on the go or traveling
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marybel
Verified Purchase:Yes
Great! It has give me me a charge when I need it, especially since I’m always on the go!!
Written by a customer while visiting otterbox.com
Posted by: Rachael
Verified Purchase:Yes
Power bank becomes very hot upon use and does not charge phone fully before it is depleted.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 21, 2024
Hello, Rachael! We are so sorry to hear you are experiencing an issue with your power bank. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com