Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
20
56%of customers recommend this product.
(
28 out of
50)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Posted by: Tyler
Verified Purchase:Yes
It did not work. Will not take a charge or charge any device.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 25, 2025
Hello, Tyler! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Glenn Sorensen
Verified Purchase:Yes
Charger works good, to give your phone an added boost to stretch user time.
Written by a customer while visiting otterbox.com
Posted by: Trent
Verified Purchase:Yes
Cant get it to charge my phone.It worked for maybe 20 minutes before it stopped working
Response from otterbox.comBy Customer Service, August 27, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Den R
Verified Purchase:Yes
Got this item free whenever I purchased 2 phone protection cases, just wish it had more battery storage, but overall is ok for emergency use when my phone is low on battery life.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 6, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Customer Rating
5
Love it!
on January 3, 2022
Posted by: Anna J
Wish I knew how long the pack itself charged, but it’s definitely useful!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: drobin3
Verified Purchase:Yes
Simple to use Mag Safe charger. Charges via a USB C connector. Can bring a drained phone to about 50%.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bvshaw11
Verified Purchase:Yes
The battery was dead on arrival. It was on the charger for 24 hours. Predded the button to turn it on and there was nothing. No led on to even indicate it was charging. I guess thats why it was free with purchase.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 26, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
Slim and lightweight
on August 1, 2022
Posted by: noackpa
from Phoenix
Gender:Female
[This review was collected as part of a promotion.] Even though my iPhone battery seems to always last me through the day, this wireless power bank has saved me on more than one occasion! Since it's so compact and lightweight, it's easy to just throw in my purse int he event that I will need it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com