Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
20
56%of customers recommend this product.
(
28 out of
50)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Posted by: Tyler
Verified Purchase:Yes
It did not work. Will not take a charge or charge any device.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 25, 2025
Hello, Tyler! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Trent
Verified Purchase:Yes
Cant get it to charge my phone.It worked for maybe 20 minutes before it stopped working
Response from otterbox.comBy Customer Service, August 27, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Den R
Verified Purchase:Yes
Got this item free whenever I purchased 2 phone protection cases, just wish it had more battery storage, but overall is ok for emergency use when my phone is low on battery life.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 6, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Mark H
Verified Purchase:Yes
Small, light, portable and easy to use with the phone at a great price point.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fraz
Verified Purchase:Yes
I like that it’s a small size and fits perfectly on the back of my iPhone 13 mini. It’s comes in handy when I’m away from home and just need a little extra boost on my iPhone. It has a strong hold using mag safe. Would highly recommend. Thanks OtterBox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Love this !
on August 2, 2022
Posted by: Jersey Girl 139
from New Jersey
Gender:Female
[This review was collected as part of a promotion.] This phone charger on the go is fantastic! It’s lighter than my other charger I love that I can have it right on the phone as I’m using it nonstop keeps my battery full. Nowadays our phones are lifeline and we definitely have to carry a back up battery I highly recommend this it’s easy very easy to use works great attaches right to your phone works well!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mama1988
Verified Purchase:Yes
It’s thin and nice but the magnet isn’t strong and it really doesn’t charge your phone. It dies quick.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 23, 2023
Hi there! So sorry to hear about your experience with the Wireless Power Bank for MagSafe. Are you using this accessory with your caseless device or one of our made for MagSafe cases? If you're using a non-MagSafe case, this could be interfering with that magnetic connection needed to hold the Power Bank in place and to get your device amped up. If this doesn't solve things for you and those power problems persist, please give our CS team a call at 1-855-688-7269 and we'd be happy to start troubleshooting things with you to help find the best way forward.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Steve
Verified Purchase:Yes
Not worth the money. Does not provide a full charge
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 20, 2023
Hello, Steve! We are so sorry to hear that you are experiencing issues with your Wireless Power Bank for MagSafe. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com