Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
21
55%of customers recommend this product.
(
28 out of
51)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Posted by: Bvshaw11
Verified Purchase:Yes
The battery was dead on arrival. It was on the charger for 24 hours. Predded the button to turn it on and there was nothing. No led on to even indicate it was charging. I guess thats why it was free with purchase.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 26, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Glenn Sorensen
Verified Purchase:Yes
Charger works good, to give your phone an added boost to stretch user time.
Written by a customer while visiting otterbox.com
Posted by: Tyler
Verified Purchase:Yes
It did not work. Will not take a charge or charge any device.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 25, 2025
Hello, Tyler! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Vern
Verified Purchase:Yes
Like being able to just set my phone on it. It’s also portable but I haven’t tried to see how long it last yet.
Written by a customer while visiting otterbox.com
Posted by: Deion
Verified Purchase:Yes
I got it free with my phone case purchase, doesnt fit.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, August 25, 2025
Hello, Deion! While the Wireless Power Bank for MagSafe does not fit on the Z Fold7 case, it can be used to charge the device via cable.
Written by a customer while visiting otterbox.com
Posted by: Michael
Verified Purchase:Yes
The battery pack does not work with my Samsung Galaxy z fold
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 21, 2025
Hello Michael! Thank you for your feedback! While the MagSafe portion does not fully align with your Z Fold7, you can still use this via USB-C connection! If you have questions, please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Lee L
Verified Purchase:Yes
I like this product mostly for convenience, but it doesn't charge fast either.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Melissa
Verified Purchase:Yes
Works great; super cool it was included as a gift.
Written by a customer while visiting otterbox.com