Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
21
55%of customers recommend this product.
(
28 out of
51)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Posted by: Gary Lanctot
Verified Purchase:Yes
I really didn’t know what to expect from this but I’m going to find out how to make this work
Response from otterbox.comBy Customer Service, September 24, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Michele S
Verified Purchase:Yes
Excellent accessory! So valuable and dependable. Do not leave home without it!
Written by a customer while visiting otterbox.com
Posted by: Ana Lucia
Verified Purchase:Yes
I did everything by the book for this product and it still stopped charging our phones. It got to a point it would not even charge anymore. There was just no response from this garbage. I returned the product and all they are giving me is a credit for it. I have never been upset before about an otterbox product. I am never buying from them again after this.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, April 6, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com