Customer reviews from otterbox.com
OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Average customer rating
3.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
39
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
20
56%of customers recommend this product.
(
28 out of
50)
Customer Reviews for OtterBox - Wireless Power Bank for MagSafe, 3k mAh | Color: - Black
Posted by: Tommy
Verified Purchase:Yes
Meh...it don't seem to connect.....I have tried this for at least a week setting phone on charger...and charge goes down
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 15, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Jimmy I
Verified Purchase:Yes
Well designed. As always, i very highly recommend Otterbox.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Works pretty well when in a pinch and need a charge.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Melissa
Verified Purchase:Yes
Works great; super cool it was included as a gift.
Written by a customer while visiting otterbox.com
Posted by: Lee L
Verified Purchase:Yes
I like this product mostly for convenience, but it doesn't charge fast either.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Michael
Verified Purchase:Yes
The battery pack does not work with my Samsung Galaxy z fold
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 21, 2025
Hello Michael! Thank you for your feedback! While the MagSafe portion does not fully align with your Z Fold7, you can still use this via USB-C connection! If you have questions, please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Deion
Verified Purchase:Yes
I got it free with my phone case purchase, doesnt fit.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, August 25, 2025
Hello, Deion! While the Wireless Power Bank for MagSafe does not fit on the Z Fold7 case, it can be used to charge the device via cable.
Written by a customer while visiting otterbox.com
Posted by: Gary Lanctot
Verified Purchase:Yes
I really didn’t know what to expect from this but I’m going to find out how to make this work
Response from otterbox.comBy Customer Service, September 24, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com