Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 13 Pro Max / 12 Pro Max - Stardust
Average customer rating
3.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
28
4 Stars
6
3 Stars
9
2 Stars
12
1 Star
12
59%of customers recommend this product.
(
34 out of
58)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 13 Pro Max / 12 Pro Max - Stardust
Posted by: Papasmerf26
Verified Purchase:Yes
Outer box symmetry cases are all I use on all my phones they are sleek they fit in your pocket and they’re not bulky
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Doesn’t fit
on October 19, 2021
Posted by: Soph133
This case keeps popping off my iPhone 13 pro max. :(
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 20, 2021
It's not like an OtterBox to ditch the device it's covering, and we're very sorry to hear that your new Symmetry Series Case seems to be having trouble staying firmly in place. Fortunately, we've got an awesome warranty to help settle things down for the long haul with a brand-new replacement.
Just ping our handy Otters at 1-855-688-7269 or by using the link below, and we'll be glad to help cinch things down in no time!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Just ping our handy Otters at 1-855-688-7269 or by using the link below, and we'll be glad to help cinch things down in no time!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I bought this case for my iPhone 11 Pro Max and recently bought it for my new iPhone 13 pro max. This case fits even better and isn’t to bulky witch I like.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not a good material
on October 17, 2021
Posted by: IvanSan27
I just bought these clear case for my iPhone y usually get black case but on these case I just wanted to see my iPhone color but my case started yellowing. Not very happy with it. I recommend the case but its clear version. And already tried to clean it but still yellowing.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 19, 2021
Our Otter engineers work tirelessly to keep such aesthetic ailments at bay, and we're sorry that your particular Symmetry Series Clear Case has suffered such discoloration nonetheless.
We're confident that a brand new warranty replacement will be better able to fend off any further cosmetic complications and keep your new iPhone 13 Pro Max looking sharp over the long haul. You can set things in motion using the link below, or feel free to give us a call at 1-855-688-7269 and we'll be glad to help with that.
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
We're confident that a brand new warranty replacement will be better able to fend off any further cosmetic complications and keep your new iPhone 13 Pro Max looking sharp over the long haul. You can set things in motion using the link below, or feel free to give us a call at 1-855-688-7269 and we'll be glad to help with that.
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: BillTheSeptuagenarian
Verified Purchase:Yes
I like the case, I like the anti-slip front of the case. Wish the back was also anti-slip. The MagSafe charger does work with it, but not as strongly as the official Apple case.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 18, 2021
If you're interested in a clear case with greater MagSafe compatibility, we make a specific version of the Symmetry Clear Series Case in a few different color tones just for that! You can take a closer look right here on our website, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to help!
bit.ly/OBi13ProMaxSymClearPlus
Best,
OtterBox Customer Service Team
bit.ly/OBi13ProMaxSymClearPlus
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Marty
Verified Purchase:Yes
I bought this for my new iPhone 13 Max Pro. It's very sleek and stylish and durable like always with Otterbox. I wouldn't trust my cell to any other company
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nicole12
Verified Purchase:Yes
I originally wanted the clear one and then realized my error. I was thinking this would be silver and was fully prepared to send it back. It is actually clear with a sparse sprinkling of silvery glitter (very small like grains of sand) and is barely noticeable unless you hold it up to the light. I liked it immediately. It does not interfere with the color of the phone. I am used to the heavy duty rubber Otterbox with the inside case and was nervous it would not offer enough protection. The construction is slightly flexible and smooth and fits well. It is very sleek and takes up much less room in my purse. The case covers the side buttons and does not interfere at all with their functionality. I have accidentally dropped twice already, with no damage to my phone and no scratches to the case. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Caddy
Verified Purchase:Yes
Great produte i always buy one every year when the new phone arrives
I would recommend this to a friend!
Written by a customer while visiting otterbox.com