Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 13 Pro Max / 12 Pro Max - Stardust
Average customer rating
3.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
28
4 Stars
6
3 Stars
9
2 Stars
12
1 Star
12
59%of customers recommend this product.
(
34 out of
58)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 13 Pro Max / 12 Pro Max - Stardust
Posted by: Rich
Verified Purchase:Yes
iPhone 12 Pro Max Symmetry Clear case provides great protection for the phone even when dropped. It allow easy operation of the buttons and switches on the phone and it looks great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
great protection and not as large and bulky as the defender series
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Otterbox_Fan
Verified Purchase:Yes
Fits great and provides good protection with minimal installation effort.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kj h
Verified Purchase:Yes
not at all bulky but very durable case, i really like it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shopper
Verified Purchase:Yes
You never sent my Otterbox so I had to buy something else.
Response from otterbox.comBy Customer Service, May 3, 2024
Hello! We are so sorry to hear that there seems to have been a shipping issue with your recent order. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Theresa
Verified Purchase:Yes
It already broke within a week of having it. Not impressed.
Response from otterbox.comBy Customer Service, April 8, 2024
Hello, Theresa! We are so sorry to hear that your case broke! Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Written by a customer while visiting otterbox.com
Posted by: Bern
Verified Purchase:Yes
Particles always seem to enter where the camera bit is and the power/volume button as well. So I kind of wish you would be fully close in the camera and button areas because taking The Case off to clean all the stuff b constantly makes it gets loose but if you don’t then the dirt kind of rubs into your phone and makes scratches and what not.
Response from otterbox.comBy Customer Service, March 20, 2024
Hello! We apologize for the frequent cleaning issue you are experiencing due to dust particles. The Symmetry Series case is designed to be easy application and sleek, but we do have some other styles of cases available for your device that may be more effective at keeping dust away from your device. Please reach out to our Customer Service Team and we would be happy to assist with this!
Written by a customer while visiting otterbox.com
Posted by: Elizabeth
Verified Purchase:Yes
Looks great and has protected my phone from every fall. No scratches or cracks
I would recommend this to a friend!
Written by a customer while visiting otterbox.com