Customer reviews from dialsoap.com
Henkel - Antibacterial Foaming Hand Wash, Spring Water Scent, 10 oz, 8per Carton
Average customer rating
4.5
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
66
4 Stars
5
3 Stars
6
2 Stars
1
1 Star
5
91%of customers recommend this product.
(
75 out of
82)
Customer Reviews for Henkel - Antibacterial Foaming Hand Wash, Spring Water Scent, 10 oz, 8per Carton
Customer Rating
3
They keep making it smaller. Wasting more plastic
on March 3, 2024
Posted by: Buffalo
from Minnesota
Every few years the bottle gets smaller and the price gets higher. If you make it much smaller there is almost no point getting the refill. It will be the same size as the dispenser.
I would recommend this to a friend!
Response from dialsoap.comBy Raine - Team Clean Adviser, March 5, 2024
We appreciate your support of our Dial product and completely understand your disappointment about its smaller size. Your feedback is very important to us, and we would like to learn more about your experience. Kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our Team Clean advisers will be able to assist you further. Thank you and have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
3
The soap pump is crooked!
on January 22, 2026
Posted by: Sandy15172
from Michigan
The soap itself is great, however, what's up with the pump?? After many years of using the regular Dial Spring Water hand soap, I switched to this foaming variety but I can't figure out why the pump only wants to face sideways? I have played around with unscrewing and repositioning the pump cap, but cannot get the pump to face the front of the bottle! This is so annoying and looks ridiculous. Did I get a defective pump? I never had this problem with the regular Dial hand soap pumps. I switched to this foaming bottle because it's easier to refill with the foaming hand soap. My OCD cannot handle a pump that faces sideways! Please fix this feature!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Unable to use
on February 22, 2026
Posted by: Unhappy
Cannot use becaused I cannot get the pump to work. I turn and turn, push and pull, and I can’t get it to dispense anything. Is this a defective pump, a test, or some kind of joke? I frequently use pump-style bottles and have never had this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com