Customer reviews from dialsoap.com
Henkel - Antibacterial Foaming Hand Wash, Spring Water Scent, 10 oz, 8per Carton
Average customer rating
4.5
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
66
4 Stars
5
3 Stars
6
2 Stars
1
1 Star
5
91%of customers recommend this product.
(
75 out of
82)
Customer Reviews for Henkel - Antibacterial Foaming Hand Wash, Spring Water Scent, 10 oz, 8per Carton
Customer Rating
1
Unable to use
on February 22, 2026
Posted by: Unhappy
Cannot use becaused I cannot get the pump to work. I turn and turn, push and pull, and I can’t get it to dispense anything. Is this a defective pump, a test, or some kind of joke? I frequently use pump-style bottles and have never had this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
3
The soap pump is crooked!
on January 22, 2026
Posted by: Sandy15172
from Michigan
The soap itself is great, however, what's up with the pump?? After many years of using the regular Dial Spring Water hand soap, I switched to this foaming variety but I can't figure out why the pump only wants to face sideways? I have played around with unscrewing and repositioning the pump cap, but cannot get the pump to face the front of the bottle! This is so annoying and looks ridiculous. Did I get a defective pump? I never had this problem with the regular Dial hand soap pumps. I switched to this foaming bottle because it's easier to refill with the foaming hand soap. My OCD cannot handle a pump that faces sideways! Please fix this feature!
Written by a customer while visiting dialsoap.com
Customer Rating
5
FANTASTIC, Great Mild Scent & Almost Exact Ingredients as the "Dial Sensitive" just w/color. 👍
on June 2, 2024
Posted by: TEKnightRider
from Pacific Northwest
My wife does NOT like strong smells, nor do I... and this is a good scent that we both agreed is the best by far!!!
Anyway there are many other benefits I discovered in my extensive research, so prepare to nerd out on the following with a detail guy!!! ha ha 🤓
1 - Great Scent (you got that already)
2 - Works fantastic in our OXO foamers.
3 - Almost the Exact Ingredients and in the same Exact Order as the Dial Foaming Antibacterial & Sensitive version...
So, I did a ton of research and bought several scents and versions of the Dial Foaming Soaps... and I learned that BOTH the Foaming Antibacterial Defense and Foaming Antibacterial & Sensitive literally have the SAME exact ingredients in the same exact order with the only difference being coloring (which was listed last). Keeping in mind that there is one (1) Fragrance Free version that has no Perfume/Fragrance, just for my full research disclosure. 🤪
So, I did a ton of research and bought several scents and versions of the Dial Foaming Soaps... and I learned that BOTH the Foaming Antibacterial Defense and Foaming Antibacterial & Sensitive literally have the SAME exact ingredients in the same exact order with the only difference being coloring (which was listed last). Keeping in mind that there is one (1) Fragrance Free version that has no Perfume/Fragrance, just for my full research disclosure. 🤪
4 - Leaves Hands Very Soft with a very "Clean Feel"
So the two (2) things that actually got me started on my mission, was A) we kept having trouble with even the higher quality foamers that would stop working, and B) my hands were getting really rough using other soaps... and this has solved both with the Aloe Barbadensis Leaf Juice being much higher up on the ingredients list than any other soap I'd found or have personally tried, as well.
So the two (2) things that actually got me started on my mission, was A) we kept having trouble with even the higher quality foamers that would stop working, and B) my hands were getting really rough using other soaps... and this has solved both with the Aloe Barbadensis Leaf Juice being much higher up on the ingredients list than any other soap I'd found or have personally tried, as well.
So this is a serious winner where I hope Dial never changes their formula!
Hope this might help others out there! 😇
I would recommend this to a friend!
Written by a customer while visiting dialsoap.com
Customer Rating
3
They keep making it smaller. Wasting more plastic
on March 3, 2024
Posted by: Buffalo
from Minnesota
Every few years the bottle gets smaller and the price gets higher. If you make it much smaller there is almost no point getting the refill. It will be the same size as the dispenser.
I would recommend this to a friend!
Response from dialsoap.comBy Raine - Team Clean Adviser, March 5, 2024
We appreciate your support of our Dial product and completely understand your disappointment about its smaller size. Your feedback is very important to us, and we would like to learn more about your experience. Kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our Team Clean advisers will be able to assist you further. Thank you and have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
3
Did the formula change?
on November 26, 2023
Posted by: Grifmom67
from Austin, Texas
Just bought new bottles of refill last week. It doesn't foam or feel soapy. Also, does it have to have blue & red dye? We buy it because it doesn't have yellow, and is usually a great foamy soapy.
I would recommend this to a friend!
Response from dialsoap.comBy Kurt - Team Clean Adviser, February 21, 2024
We are sorry to hear about your experience towards the Dial Soap. The improvements made were to enhance the product's performance and not lessen the lathering nor cleaning power. We'd like to know more about the concern for us to assist you, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
4
Refill Size Needed
on June 26, 2023
Posted by: BBlazejowski
from Boulder, CO
Need to provide in 1 gallon refill size to eliminate waste of always buying 7.5 oz bottles.
I would recommend this to a friend!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Dial complete spring water 2/52oz Bottles
on December 6, 2022
Posted by: None
from Florida
You have a problem with product control. When using the soap in our Despencers, half way used, water starts coming out, very runny.
No, I would not recommend this to a friend.
Response from dialsoap.comBy Leo - Team Clean Adviser, Leo - Team Clean Adviser, July 21, 2023
We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day!
Written by a customer while visiting dialsoap.com
Customer Rating
5
most amazing hand soap I've ever tried!
on October 7, 2021
Posted by: Beth1926
from ,
[This review was collected as part of a promotion.] I tried this product for free in exchange for my honest opinion. Dial Complete Antibacterial Foaming Hand Wash Spring Water was the most amazing hand soap I've ever had the pleasure of trying. I felt safe knowing it was killing 99.99% of all bacteria from my hands while leaving them super clean, moisturized and smelling absolutely amazing, like a cool crisp spring evening.
I would recommend this to a friend!
Written by a customer while visiting Shopper Army
