Customer reviews from Western Digital
Western Digital - WD 5TB Elements Portable Storage USB 3.0 Model WDBU6Y0050BBK-WESN - Black
Average customer rating
4.3 out of 5
4.3
(39 Reviews)
Open Ratings Snapshot
Rating breakdown 39 reviews
5 Stars
28
4 Stars
5
3 Stars
0
2 Stars
2
1 Star
4
50%of customers recommend this product. 
(
3 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Western Digital - WD 5TB Elements Portable Storage USB 3.0 Model WDBU6Y0050BBK-WESN - Black
Customer Rating
5 out of 5
5
Work so well, I added a second Element 5GB
on May 23, 2022
Posted by: FLBILL
Verified Purchase:Yes
Ordered a 5GB WD Elements for Mac Time Machine backup. Worked so well that I ordered a second WD Elements 5GB for a second Mac. USB is faster that expected and all has been smooth. Happy with my WD purchase and speed of shipment.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Reliable
on March 27, 2022
Posted by: R.Torres
Verified Purchase:Yes
Great price
Easy set up
Reliable
Shipping was fast
Written by a customer while visiting Western Digital
Customer Rating
4 out of 5
4
My usb cable isnt working properly
on March 6, 2022
Posted by: noah couch
my harddrive worked fine but now it will kick me out of my game and say that it has been disconnected. i tried my series s with a newer usb port and it still would do the same. im wondering what the cable is to replace it.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
WD 5TB Elements™ USB 3.0 portable
on March 2, 2022
Posted by: Angel Ferreira
Verified Purchase:Yes
Is a good product. Nice, compact, presentable. He works fast and is reliable.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Dependable external HD
on March 1, 2022
Posted by: Ginny
Verified Purchase:Yes
My IT service recommended this equipment and it has been very reliable and easy to use...plug and play.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Great & Portable
on February 6, 2022
Posted by: ECS Pres
Verified Purchase:Yes
This is a great portable external hard drive that is easy to use. Plug and play with USB
Written by a customer while visiting Western Digital
Customer Rating
4 out of 5
4
I Have Owned Many Many Western Digital Hard Drives
on January 6, 2022
Posted by: brotherredprophet
They Seem To Always Last Until The Warranty Has Expired, Much Greater Than Other Manufacturers. I Will Never Purchase Any Other Brand. WESTERN DIGITAL FOREVER, Regardless. Keith E. Redman BROTHER RED Prophet
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
NO GOOD
on November 10, 2021
Posted by: Anonymous
Verified Purchase:Yes
I sent a message asking for help. Nothing. Have not been able to use this at all. VERY dissatisfied.
Response from Western DigitalBy SM OLS Team, November 12, 2021
Hello,

We're sorry to hear about your user experience with the WD Elements Portable and appreciate your time for providing this review.

We were unable to locate you in our system with the information provided in the review. We want an opportunity to make this right and assist you directly to get your concern addressed by our next level of support.

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
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