Customer reviews from Western Digital
Western Digital - WD 5TB Elements Portable Storage USB 3.0 Model WDBU6Y0050BBK-WESN - Black
Average customer rating
4.3
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
28
4 Stars
5
3 Stars
0
2 Stars
2
1 Star
4
50%of customers recommend this product.
(
3 out of
6)
Customer Reviews for Western Digital - WD 5TB Elements Portable Storage USB 3.0 Model WDBU6Y0050BBK-WESN - Black
Posted by: Fubblytronics
Verified Purchase:Yes
Excellent small external harddrive. Easy to set up and begin using.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Simonwdesign
Verified Purchase:Yes
With the negative proviso that you do not install the software included on the disc. It slowed my Windows 11 home system down and caused multiple freeze-ups until uninstalled. The discs themselves (I bought two for combination into a "Storage Space") work well, although the "Storage Space" configuration would only work if plugged directly into the PC's USB ports, not if plugged in to a USB router, even a powered one.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: JimmyD1
Verified Purchase:Yes
It died less than a week after I got it and I can't get my data off it now! Complete crap!!
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS Team, August 11, 2025
Hi, We are very sorry to hear about your experience with the product. We understand how frustrating this must be. Please try connecting the drive using different cables and a different USB port to check if the issue persists. If the problem still continues kindly open a support ticket with the possible error screenshots if any at https://support-en.wd.com/app/askweb our technical team will get in touch with you at the earliest.
Written by a customer while visiting Western Digital
Posted by: Budman
Verified Purchase:Yes
Great value-Works perfect for my video surveillance system
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Torian Allen
Verified Purchase:Yes
This is worth the purchase and I am glad I bought.
Written by a customer while visiting Western Digital
Posted by: Elora
Verified Purchase:Yes
Took a little too long to ship which was disappointing since I paid for the quickest shipping but the drive works just great, been continually using it for a month and it's functioning just great and has handled the 3tb i've thrown on it just fine! Definitely a great choice if you're looking to pay less!
Written by a customer while visiting Western Digital
Customer Rating
1
1.5 years of usage
on September 12, 2024
Posted by: johnsy
I should have known better... My 3 WD Drives 5t external drives have all lasted about 1.5yrs. Its right when i order a backup drive to transfer they always go un mountable or do not show up on my mac at all. I only bought the same brand for ease of transfer. Ive lost enough data with WD. Im done. I have Lacis that have been working for 12+ years. Think its time to go back
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, September 16, 2024
Hello,
We are sorry for the inconvenience caused to you. This is not the service we ever want for our customers. We take customer feedback seriously and strive to provide reliable solutions. Your satisfaction is important to us.
Please contact our technical support team by opening a support ticket at https://support-en.wd.com/app/ask/session/ and share as much information as possible along with the error screenshot. We will investigate the matter to resolve the issues as soon as possible. We will be happy to assist you.
We are sorry for the inconvenience caused to you. This is not the service we ever want for our customers. We take customer feedback seriously and strive to provide reliable solutions. Your satisfaction is important to us.
Please contact our technical support team by opening a support ticket at https://support-en.wd.com/app/ask/session/ and share as much information as possible along with the error screenshot. We will investigate the matter to resolve the issues as soon as possible. We will be happy to assist you.
Written by a customer while visiting Western Digital
Posted by: T bear
Verified Purchase:Yes
Lots of storage to hold everything I want to keep without loosing
Written by a customer while visiting Western Digital