Customer reviews from lg.com
LG - OLED55C5PUA 55" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Average customer rating
4.7
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
39
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
1
Customer Reviews for LG - OLED55C5PUA 55" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Customer Rating
5
Best of the best!
on August 26, 2025
Posted by: kaitlin_goedeke_9258
[This review was collected as part of a promotion.] The 65″ LG OLED evo AI C5 (2025) is outstanding—its OLED evo panel delivers perfect blacks, stunning color, and incredible brightness, while the new α9 Gen-8 AI Processor ensures crystal-clear detail. My gamers love the 144 Hz refresh rate, ultra-low response time, and full HDMI 2.1 support. Simply put, it’s one of the best TVs of 2025, combining breathtaking picture quality with cutting-edge smart features.
Response from influenster.comBy LG Digital Care Team, August 27, 2025
Now that’s a picture-perfect setup, Kaitlin!📺 The 65″ LG OLED evo AI C5 (2025) is built for breathtaking detail, smooth gaming, and cinematic color. Seeing it light up Fallout makes it even better! ⚡🎮 Thanks for sharing your experience, and if you ever want to show off more LG OLED moments, feel free to tag or message us on social media @LGUS! *Joseph
Written by a customer while visiting influenster.com
Customer Rating
5
LG OLED65C5PUA Review
on August 28, 2025
Posted by: Kikigiavanni K
[This review was collected as part of a promotion.] I’ve been using the LG OLED65C5PUA for a few weeks now, and I’m genuinely impressed with the overall performance and picture quality. The colors are vivid, the blacks are deep and rich, and the contrast is truly stunning, especially when watching in a dark room. The 65-inch screen delivers a cinema-like experience right at home, and the ultra-slim design adds a sleek, modern touch to any living space.
Setup was quick and easy, and navigating through the interface is smooth and intuitive. The smart apps load quickly and work seamlessly, making streaming content incredibly convenient. I also appreciate the sound quality, it’s clear and well-balanced, with good volume range even without an external speaker system.
Overall, it’s a premium television that delivers an immersive and high-end viewing experience.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy Joslyn, LG Digital Care Team, September 4, 2025
That’s what we love to hear, Kiki! 🌟 Your LG TV knows how to put on a show, and it sounds like you’re getting the full cinema-at-home experience—deep blacks, vivid colors, and all. 🎬✨ We’re glad setup and streaming were a breeze, too. If you have more to love to share or feedback, connect with us on social media @LGUSSupport. Enjoy every binge, blockbuster, and big game on your sleek new screen—sounds like your living room just leveled up! ^Joslyn
Written by a customer while visiting cohley.com
Customer Rating
5
Must have TV!
on September 13, 2025
Posted by: davalos_3704
[This review was collected as part of a promotion.] This TV is absolutely stunning and I loved it so much I purchased a second one! Easily connects to all my devices, the smart features are top notch, and the picture quality is superb!
Response from influenster.comBy LG, December 18, 2025
Hi! Thank you for sharing your thoughts about your LGTV — what an awesome endorsement! We love hearing how the stunning picture quality, seamless connectivity, and top‑notch smart features impressed you so much that you picked up a second one. That’s the kind of excitement we aim for, and it’s great knowing your LG TVs are delivering the premium experience you were looking for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting influenster.com
Customer Rating
5
quality display
on October 31, 2025
Posted by: Karim S
Its a good quality display, perfect size. LG offers interesting feedback.
Response from lg.comBy LG, November 6, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re glad to hear the display quality and size are just right for your needs! It’s great to know you’re finding value in the feedback LG provides—we appreciate your review and hope the product continues to serve you well. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Solid 65" TV choice
on December 2, 2025
Posted by: hypersmooth
from Michigan
I've had an older 55" version of this TV and it's been a rock solid TV with excellent picture quality. So when it came time to replace another brand TV, after doing research, it was a slam dunk to get another LG OLED for my family room. Very durable screen, easy to use interface, and I appreciate the very attractive design of the product from the side, it's so thin compared to most others.
Response from lg.comBy LG, December 3, 2025
Hello. Thank you for sharing your wonderful experience. We’re thrilled to hear that your older 55" LG OLED proved to be so reliable with excellent picture quality, making it an easy choice to upgrade to another LG OLED for your family room. It’s great to know you appreciate the durable screen, easy-to-use interface, and the sleek, ultra-thin design that stands out!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Excellent display. Menu, remote need improvement
on December 8, 2025
Posted by: OhReally
from Los Angeles, CA
[This review was collected as part of a promotion.] Display on content is breathtaking in clarity, vivid colors.Contrast was, of course, excellent due to the OLED screen. Of course, this is when watching the appropriate media. (I was watching an UHD disk of a movie). Out of the box, menu was really cluttered with apps I didn't need (not subscribed to most) and unwanted ads. I deleted the unused apps to de-clutter. Remote is nice with a point-at-screen-and-click feature. However, the precision of the pointing is a tad off. You get used to it. My package came with an LG soundbar which worked with the LG TV remote, which is a huge plus and allows me to put away the soundbar's remote. Overall, I'm very happy with my purchase
Response from lg.comBy LG, December 9, 2025
Hello there. Thank you for sharing your experience with us. We understand your inquiry and are delighted to hear about the breathtaking clarity, vivid colors, and excellent contrast of the OLED65C5PUA display.
We understand that you are very happy with your purchase, especially the stunning picture quality when watching UHD media. We also understand your feedback regarding the initial clutter of the menu with unnecessary apps and ads, as well as the need for improvement in the pointing precision of the remote control. Your detailed feedback on the software interface and remote functionality is very important to us, and we appreciate you noting the huge plus of the LG soundbar working seamlessly with the TV remote. We assure you that we are committed to continually improving the user experience, including both the physical accessories and the software interface.
https://www.lg.com/us/tvs/lg-oled65c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
We understand that you are very happy with your purchase, especially the stunning picture quality when watching UHD media. We also understand your feedback regarding the initial clutter of the menu with unnecessary apps and ads, as well as the need for improvement in the pointing precision of the remote control. Your detailed feedback on the software interface and remote functionality is very important to us, and we appreciate you noting the huge plus of the LG soundbar working seamlessly with the TV remote. We assure you that we are committed to continually improving the user experience, including both the physical accessories and the software interface.
https://www.lg.com/us/tvs/lg-oled65c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com
Customer Rating
4
Get pictures sound format ok
on January 2, 2026
Posted by: Blsc137
The TV is thin and light and has an amazing picture. I have had LG before and I am trying to get used to the format but with all the new technologies and apps it's not the same. I don't care for the remote wheel pointer ( not for older folks) Although the TV is great I prefer the home format of my previous brand.
We did get an awesome price the included wall install. Over all the that's what sold me and I was curious about the AI features but I think it's above my understanding. I would like easier access when my TV is turned on to show you tube TV and the 4 or 5 favorite channels without all the other stuff all over the screen.. We have been having lagging with connection and we have 1tb speed.
We did get an awesome price the included wall install. Over all the that's what sold me and I was curious about the AI features but I think it's above my understanding. I would like easier access when my TV is turned on to show you tube TV and the 4 or 5 favorite channels without all the other stuff all over the screen.. We have been having lagging with connection and we have 1tb speed.
Response from lg.comBy LG, January 4, 2026
Hi. Thanks for sharing your thoughts about your LG TV! It’s great to hear you’re loving the thin design and stunning picture quality. Adjusting to a new interface—especially with today’s wave of apps and features—can definitely feel like a shift, and your feedback about the remote pointer and home screen layout is truly appreciated. It sounds like you made a smart move with that wall‑install deal, too. If you ever want help simplifying your home screen or improving your connection experience, we’re always here to support you. You can refer to this helpful link to address any connectivity issues: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-internet-connection-issues--20153143469055LST For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
4.7