Customer reviews from lg.com
LG - OLED55C5PUA 55" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Average customer rating
4.7
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
39
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
1
Customer Reviews for LG - OLED55C5PUA 55" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Customer Rating
5
LG OLED 65" C5
on October 22, 2025
Posted by: DJT1
Upgrade from my 65" OLED C9. My 4th LG OLED going back to a much earlier curved screen and no regrets with my purchase of any one of them. With modern OLED TVs, the quality is so good the improvements become miniscule from yr to yr, but even so and as good as my 65" C9 is, this is noticeably better in picture clarity. Most noticeably on upscaling on normal TV viewing, but not limited to just test. Just an overall better picture. With the deals available now i would highly recommend this unit.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi DJ, thank you for sharing your experience with the LG OLED65C5PUA. It’s impressive to hear this is your fourth LG OLED and that each one has delivered quality you can count on. We’re glad the improved picture clarity and upscaling have stood out compared to your C9, making everyday viewing even better. Your recommendation highlights the value of this model, and we’re delighted it continues to meet your expectations. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Display is very sharp
on December 31, 2025
Posted by: scwkaama
Pros:
1. Display is very sharp and colors pop out.
2. Light weight and easy to install. So far loving it.
1. Display is very sharp and colors pop out.
2. Light weight and easy to install. So far loving it.
Cons:
1. Wall mount option Angie did not come thru' for me. Using the TV stand instead.
2. Volume goes up during ads. No mute button on Magic Remote - we have to bring down the volume to "0" for a mute.
1. Wall mount option Angie did not come thru' for me. Using the TV stand instead.
2. Volume goes up during ads. No mute button on Magic Remote - we have to bring down the volume to "0" for a mute.
Response from lg.comBy ^Rich, LG Digital Care Team, January 1, 2026
Hi there, thank you for sharing your experience with the OLED55C5PUA. It’s great to hear how the sharp display, vibrant colors, and lightweight design have made setup and viewing enjoyable so far.
Regarding the wall mount and the volume changes during ads, we recognize what you are experiencing. For audio leveling, you can enable Auto Volume Leveling in the Sound Settings, and switching to AI Sound Pro can help keep volume more consistent across different content. You can also visit the LG support guide at https://www.lg.com/us/support/help-library/lg-tv-how-to-enable-auto-volume--20153215231163 which provides simple steps for turning on Auto Volume.
For additional assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
Regarding the wall mount and the volume changes during ads, we recognize what you are experiencing. For audio leveling, you can enable Auto Volume Leveling in the Sound Settings, and switching to AI Sound Pro can help keep volume more consistent across different content. You can also visit the LG support guide at https://www.lg.com/us/support/help-library/lg-tv-how-to-enable-auto-volume--20153215231163 which provides simple steps for turning on Auto Volume.
For additional assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
3
TV=5 stars, WebOS=3 stars, new Magic Remote=1 star
on October 26, 2025
Posted by: Offrrokr
from Florida
Great TV picture and build quality! WebOS is just okay, nothing special, not easy to use. The new Magic Remote is garbage, never had a remote so hard to use and missing key functionality, replacing it with a universal remote!
Response from lg.comBy LG, October 27, 2025
Hi. Thank you for sharing your experience with your LG TV. We're glad to hear you're enjoying the impressive picture quality and build of your TV. Your feedback about WebOS and the Magic Remote is appreciated, and we understand how important ease of use and functionality are when it comes to your viewing experience. For more details on how to get the most out of WebOS and its features, you can visit our support page here: https://www.lg.com/us/support/help-library/lg-webos-tv-how-to-use-magic-remote-CT10000018-20150713765663. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote functionality issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
4
Overall a very good tv. Wish it had a mute button.
on October 28, 2025
Posted by: RickW685
We recently purchased this tv. The picture is excellent. The sound has several options for settings. I would say it is probably better than our previous 9 year old tv but it is different so it takes a little getting used to. One thing I wish the remote had is a dedicated mute button. On the LG remote you use the volume control to mute the tv. Sometimes it may come back to the previous volume but usually not.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Rick, we appreciate you taking the time to share your thoughts on the LG OLED55C5PUA. It’s wonderful to hear that the vibrant picture and flexible sound settings have elevated your viewing experience compared to your previous TV. Your note about the remote and mute function is valuable feedback, and we’ll be sure to pass it along to our product team. If you’d like any tips or support, our team is always available — just send us a DM at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Compliments the 9.1 surround system
on November 7, 2025
Posted by: Editec
The picture display is vivid and lifelike and true to all the brightness and color rendition
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Editec, thank you for sharing your review of the LG OLED65C5PUA. We’re glad to hear the vivid, lifelike display is perfectly complementing your 9.1 surround system and delivering brightness and color that truly stand out. For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 12, 2025
Posted by: Divizen
I purchased this TV as my first upgrade to OLED. The display is fantastic quality and goes perfectly in my home. The black levels are perfect and make the viewing experience a pleasure.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Divizen, thank you for sharing your experience with the LG OLED65C5PUA. We’re thrilled to hear your first step into OLED has been such a positive one, with the perfect black levels and fantastic display quality enhancing your home setup. It’s wonderful knowing the viewing experience feels like a true pleasure. If you ever need support or have questions, you can reach us anytime at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great Deal
on November 16, 2025
Posted by: Lovin OLED
In all honesty we haven't been able to watch this TV much since it is going into a room under construction. But when we did turn it on, we loved the picture. The reason we bought this particular OLED TV was because there was a 20% off special for one day so we took advantage of that. We also need to purchase another TV, if we receive the same deal we would buy another LG.
Response from lg.comBy LG, November 17, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s great to hear that even with limited use during your room construction, you’ve already enjoyed the beautiful picture quality of your OLED TV. Taking advantage of that one‑day 20% promotion sounds like a smart move, and we’re delighted to know you’d consider purchasing another LG TV if a similar deal comes along. We’re glad LG continues to be your choice for premium viewing experiences! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Display iscrazy bright
on November 20, 2025
Posted by: Vincent Baysic
Once you go oled you can never go back
I love the brightness and realism
If you like
nm omg the fights are unbeatable.
Also gaming is amazing.
I love the brightness and realism
If you like
nm omg the fights are unbeatable.
Also gaming is amazing.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Vincent! Thank you for sharing your feedback on the LG OLED65C5PUA. ❤️ We’re thrilled to hear the brightness and realism have impressed you, and that the OLED experience continues to deliver unbeatable performance for movies, sports, and gaming alike. It’s great knowing the C5 has lived up to your expectations and enhanced your entertainment setup. #LifesGood
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com