Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
3
Great phone but needs Android 2.2
on February 11, 2011
Posted by: beekeeper
from Florida
Expertise:Intermediate
I bought this phone the second day it was available from Sprint. I loved it in the first hour. I was told the 2.2 update is on the way. But alas it has been months and no update. The overall rating is 3 stars because of this. Performance, Design and Value are 5 stars. Features are 4 stars because I can not view webpages that use Flash, which I am told 2.2 will support. I won't recommend this phone if it can not view Flash webpages.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, google maps with gps routing and traffic updates, dual camera use qik app, slide out keyboard
Cons: stuck in android 2.1 os
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very functional and solid. Love this device!
on February 11, 2011
Posted by: tobz
from Minneapolis, MN
Expertise:Expert
I love this device. I can RDP into my secure management servers using WiFi, 3G or 4G. The tethering is great to share WiFi - just make sure you have a softphone client to still be able to take calls. As of writing this, where is Froyo 2.2? I hope the Android OS updates don't take so long in the future.
I used to have a B-B3rry, and that device did everything I wanted at the time. By switching to the Samsung Epic, I realize what I was missing!
Pros: Bright display, Durable, Realistic color, fast, highly functional
Cons: no 2.2 yet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast
on February 11, 2011
Posted by: diver0077
from Jackson, MI
Expertise:Intermediate
The Epic is much better than the Xperia we had for a couple of weeks. It is much faster and has a better screen. And the volume is much better on the Epic. Just wish they would come out with the 2.2 Anroid OS. Hoping this will allow for voice commands on a bluetooth.
Pros: Built-in speakers, Bright display, Realistic color
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on February 11, 2011
Posted by: biga146
from cleveland,oh
Expertise:Expert
This is the best phone i have ever had!!! great pics.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
on February 12, 2011
Posted by: MissPanama
Expertise:Intermediate
It still has a few glitches but for being a new phone other than that automatic back button, i have no complaints
Pros: Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone
on February 12, 2011
Posted by: MissSacramento
from Sacramento, Ca
Expertise:Intermediate
Is just plain awesome! Love it! I will NEVER own a Blackberry again!!!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on February 12, 2011
Posted by: Lolabunny
Expertise:Intermediate
This is a very cool phone. Just very disappointed in battery life. Also having to get used to the bulkiness of the phone. Other than that, it is a lot of entertainment in one device!
Pros: Realistic color
Cons: Too big, battery life too short
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Still the best out there
on February 13, 2011
Posted by: rr2denver
from Denver
For what it does, it's still the best smartphone out there. My next upgrade will be the phone/laptop coming out this fall, and should be bugged out by Summer of 2012, when I plan to upgrade.
Pros: Bright display, Realistic color, Lightweight, great earbuds
Cons: having to constantly charge battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US