Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5
Excellent!
on January 30, 2011
Posted by: Moneyleft
I was a previous iphone users, and decided to switch to android powered phone, and I was a bit scared at first....BUT I'm amazed at what this Samsung epic 4G can do. I'm really impressed with the overall of this phone, and features. This is a true iphone killer....
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Epic
on January 31, 2011
Posted by: limber35
from NC
Expertise:Expert
I have owned a Moment for quite sometime. I decided that purchase of the Epic made sense above other Samsung phones. However the price of the Epic was quite a bit.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, built-in features, powerful processor
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good Phone
on January 31, 2011
Posted by: RW283
from Spokane
Expertise:Intermediate
Does EVERYTHING period and its not Apple, big plus for me since I really don't like Apple.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Owned
on January 31, 2011
Posted by: Gsfraba
from Fairlawn, OH
Expertise:Intermediate
I love my Epic. From call quality to usability and everything in between. Love the Screen and the Sound quality as well.
I have had several small issues related to performance.
First is the battery life. it seems any real "app" usage kills the battery way to fast. I am new to "Android" phones, I have tinkered with the settings and am hoping to find a happy medium for my usage and battery life.
The Second is the sometimes oversensitivity to the touch screen. Seems to have a mind of its own when viewing web pages and going back to a previous page by itself.
The Third is the built in email app. For some reason I can not get my email updates unless I refresh manually. No matter what auto refresh settings I have. If I go into the specific email app it is not a problem. Probably a software, not a hardware issue. I hope this gets solved when the update to "froyo" shows up.
I would have given "Design" 4.5 stars. Who had the "Bright Idea" to put the power cord attahment point on the top of the phone?
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: battery life / battery management, plug location for charging on top of phone
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Cell
on February 1, 2011
Posted by: BlahBlah
Great Phone only had 1 or 2 problems with it but nothing horrible.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great product but has flaws..
on February 1, 2011
Posted by: dbltap
from Vero Beach, FL
Expertise:Intermediate
I really wanted the evo and ended up getting this phone. Dont get me wrong, samsung makes some pretty good phones. I really wanted to get away from the slide out keyboard, my old phone had it and just like that one, this one has the same problem. I have only had this phone for 3 days and already the touchscreen part is separating from the keyboard. Every time I type on the virtual keyboard it clicks together and is starting to really get annoying. Other than that this is an amazing phone, I love the android operating system and this phone sure brings it out. The video chat is even quite good. If this phone was a bar phone, everything the exact same, except without the slide out keyboard this would be the best phone i have ever owned.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: design
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
epic 4g
on February 2, 2011
Posted by: italiandrifter
i love this phone it is great for everything i do in most cases
the price could come down a little bit
the price could come down a little bit
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: a bit high in price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product for the price
on February 2, 2011
Posted by: MLomax
from Baltimore
This phone is easy to use and has enough tools to get most of what you need to right out of the box. The only downside to this phone is the battery. On a day of heavy use it may last anywhere between four to six hours before it'll need to be charged. If you work in the feild away from a power connection, you should invest in a car charger. It's still a good product for its' price.
Pros: Built-in speakers, Bright display, Realistic color
Cons: limited battery run time
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US