Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3 out of 5
4.3
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product. 
(
1,068 out of 1,250
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5 out of 5
5
The Samasung Epic 4G is Fabulous!
on January 19, 2011
Posted by: quarryhound101
from Gardendale, AL
Expertise:Intermediate
This phone has great features, sleek design, extreme functionability and versatile. The touchscreen is fabulous and very easy to use and fast. For messaging, the touchscreen is great with voice text, drag or type. Or if you like a keyboard, slide it and type. Lightning fast 3/4G reception and downloads. This is one of Samsung's best phones.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The epic 4g has great possibilities
on January 20, 2011
Posted by: hmarcus
from Fall River, MA
Expertise:Expert
The phone has great capabilities. I am disappointed about using the full capabilities of the phone due to the upgrade, the phone get very hot when charging. Battery life is poor. I do like the android apps. the screen is a nice size great to look at, color is great. i like the ability to use voice to input text. onscreen keyboard work well. slide-out keyboard is a great option. Google apps is a great addition. The operating system is very fast.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: poor battery life, too high temperature when charging
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on January 20, 2011
Posted by: CDNwoodman
from Toledo, oh
Expertise:Expert
I LOVE my Epic. I've had about 6 phones over the past 10 years, this is by far my favorite. I had the Instinct and wasn't overly happy with it in the end, but it did good for 2 years. The Epic is amazing, and hasn't disappointed yet
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enjoy
on January 20, 2011
Posted by: SLu4fun
from Columbus, GA
Expertise:Intermediate
I rea
Ly enjoy my cell. It is fun to use. It has great functionality and is great.
Pros: Bright display, Realistic color, Lightweight, fun to usr
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
bad support
on January 20, 2011
Posted by: jax90
from las vegas nv
Expertise:Intermediate
you buy this phone thinking oh its 4g and android. but little do you know it wont be getting updates to the version of android like other phones do such as the htc evo. its a good phone just no support to back to updates with android. i will be switching to an evo due to fact that htc backs its products better than samsung which is a real shame, i enjoy samsung products and this is a big upset in my book.
Pros: Bright display
Cons: Did not meet expectations, android updates
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on January 20, 2011
Posted by: Star1126
from Dayton, Ohio
Expertise:Intermediate
Good phone, waiting on 2.2 android to become avail as promised
Pros: Built-in speakers, Bright display, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on January 21, 2011
Posted by: Levithan81
from Medford, Or
Expertise:Intermediate
Everything id expect from samsung, great phone with tons of features
Pros: Bright display, Realistic color, does everything i want in a phone and more
Cons: too many apps to play with
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Phone of epic proportions
on January 22, 2011
Posted by: RDBoard
from Lansing, MI
Expertise:Intermediate
Great features and design. I like having both touch screen, which is the one of the best I have seen, and the physical keyboard. Battery life has been much improved by adding an "App Killer" and just being aware of what connectivity features are running. It has been very snappy in terms of processing. I feel the pictures are actually better than those phones which have an 8MP camera.
Pros: Bright display, Realistic color, Lightweight
Cons: thicker than other wireless phones
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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