Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5
Excellent - wish they made a Sprint 4g WITHOUT the keyboard
on January 8, 2011
Posted by: ET78
from Grand Rapids, MI
Expertise:Intermediate
The biggest downfall of this phone IS the slide-out QWERTY keyboard. Once you use "swype" you will never go back! I absolutely love this phone and can't wait until they update the operating system. Who needs an HDMI connection when you can connect with the wireless DLNA?!? (This phone would have gotten 5 stars all of the way across if they were running the latest android operating system and offered an option without a QWERTY keyboard.)
Pros: Bright display, Durable, Realistic color, swype texting, dlna connectivity, hi-def recording/playback
Cons: expensive, not running latest android platform
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone i've owned so far.
on January 8, 2011
Posted by: samsungguy35
Expertise:Beginner
The price was great and in my range. This phone can do it all and has hours of fun apps.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Froyo
on January 8, 2011
Posted by: TimmyAr
from Detroit, MI
No Froyo which is the biggest downfall for the device along with no 4G in Detroit
Pros: Bright display, Realistic color, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Epic 4 Galaxy S, 4g
on January 9, 2011
Posted by: Valiantclan
from Salt Lake City, UT
Expertise:Expert
It has it all. Touch (heat) screen, slide out keyboard, superior speed, outrageously adjustable settings, excellent video and music usability, just about perfect fit, form, function. And with the Android market there is no end to the things the phone is capable of doing. I fell in love after discovering all the possibilities they don't really tell you about. It's the absolute best phone I have found, and I compared a lot before I bought. It's definably a POWER phone. I can see this device making my home computer and home phone obsolete, literally.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, android market, endless possibilities in configuration
Cons: docking station doesn't completely secure device, short lived battery lives
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
widgets
on January 10, 2011
Posted by: masternater
my major problem is i think the samsung widgets are horrible, compared to the htc widgets..... id prolly get the htc shift if i could
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Epic could be a lot better...
on January 10, 2011
Posted by: BigWrenn
from N. Florida
Expertise:Intermediate
I've had the Epic now for a few months and to be honest it's average at best when compared to other android phones. My other phone is a Evo and when running the two side by side my Evo does much better at most everything. Most likely due to the fact the Evo has Froyo 2.2 while the Epic still has the slow, archaic 2.1 android OS. If and when the Epic gets updated I might feel differently. If it hasn't been upgraded by the end of January I will be getting rid of my Epic since it seems non-logical to have such a exspensive "smartphone" that isn't upported...
Pros: Bright display
Cons: Did not meet expectations, no support for upgrades, great potential not yet unlocked
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on January 10, 2011
Posted by: buckeyemom
from Ohio
This is absolutely the best smartphone ever. Upgraded from a BB Curve. Can never go back to a BB. The Android Apps are out of this world.
The only frustration I have is - I figure out an app that I love and then I can't remember how I did that/got there. Well I guess that's a human problem.
The video recorder is awesome. I've got great video of my son golfing and playing basketball. Tooooo Sweet. The video and pic quality is so much better than the BB.
The only frustration I have is - I figure out an app that I love and then I can't remember how I did that/got there. Well I guess that's a human problem.
The video recorder is awesome. I've got great video of my son golfing and playing basketball. Tooooo Sweet. The video and pic quality is so much better than the BB.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, user friendly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on January 10, 2011
Posted by: lil2k
from Pennsylvania
Expertise:Expert
Great device. Owned it since it first came out and it's one of the best phones on the market. The screen and colors are great and the speakers on it work fantastic, I could hear the sound from downstairs while the phone is on the second floor. Another plus, is the headphones that came in the box.
The keyboard is also another good thing about this phone. it works and feels amazing. The dedicated number row and shortcut keys are good and convenient to have.
Overall the phone is phenomenal, the screen, size of the phone, how light it is, speakers, camera, keyboard, apps. Everything on the EPIC works how it should, if not better.
I would recommend this phone to anybody any day.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: no update for 2.2 still
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US