Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
4
on December 24, 2010
Posted by: slipstream
from cincinnati
Expertise:Expert
its a good phone all in all but unfortunately im not comfortable with the whole we wont know if the phone will get the 2.3 update when the nexus s is the same exact phone just google sponsored if there isn't a 2.3 update started for this phone im going to go with htc from now on and discontinue samsungs line of items. how can you make the first 2.3 phone from this phone's design and say oh no dont know if we can im not stupid.
Pros: Bright display, Realistic color
Cons: poor battery life
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
on December 25, 2010
Posted by: Anonymous
from california
Expertise:Intermediate
pretty cool stuff overall
personaliztion could be better
personaliztion could be better
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Epic 4G
on December 26, 2010
Posted by: SASdude
from Austin, TX
Expertise:Intermediate
The most fun I've ever had with a phone. A browser that is worlds better than my last smartphone. Nice display. Fantastic slide out keyboard for big thumb texters. Love it!
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slide out keyboard and Droid
on December 26, 2010
Posted by: LaDolceVita
from Denver, CO
Expertise:Intermediate
I chose this phone over the EVO because of the slide out keyboard and the fact that it's slightly smaller (though it's thicker). The internet and downloaded apps are very fast. I like the qwerty board and having the option of using the touch screen. I love the Android system and find it fun and easy to use. The applications are easy to download and comparable to Iphone apps. The camera takes good quality pictures and has a number of photo options except zoom while picture taking. I would recommend this phone for those who prefer the Android, qwerty board and a reliable phone. Samsung has made a good solid product.
Pros: Bright display, Durable, Realistic color, android system
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
this product had great features
on December 27, 2010
Posted by: HookahKing1313
from Pismo Beach,CA
Expertise:Intermediate
this phone is amazing overall with features many other phones out on the market today do not have. I am extremely pleased with the ease of use and the great picture quality. I hope to stay with this phone for a long time.
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: Too big, text messaging tones are locked
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
on December 28, 2010
Posted by: green252000
from Texas
Expertise:Intermediate
Might be a little costly up front but the phone has a good value. Very capable phone with lots of multimedia aspects. I got this phone after a Droid Eris and this puts that to shame but this is a fullblown Android phone and one of the most advanced available except for 2.1 which should be 2.2/2.3.
If you are looking at this phone, get it, you will not be disappointed.
Pros: Bright display, Realistic color, Lightweight
Cons: battery life, no timely os updates
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but bad software
on December 28, 2010
Posted by: phonejedi
This would be the best phone available if it had the option to upgrade it to android 2.2. But other than that its one of the best phones I've had and I've had the Droid, Droid 2, Evo, and now the Epic. Samsung just needs to get on top of updating their phones software.
Pros: Built-in speakers, Bright display, Realistic color
Cons: software version
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Close to perfect...
on December 28, 2010
Posted by: Trey64
from Baltimore, MD
The phone itself it amazing. I love the fact that you can use touch-screen OR an actual keyboard. I also think it blows the iPhone4 away...
My only real complaints are that sometimes it may lag, the battery dies too quickly, and the keyboard is somewhat awkward to use; maybe I just have small hands, but it's hard to reach the keys I really want to with my thumbs when texting.
Regardless, I highly recommend the phone and look forward to using it for the next 2 years or so.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US