Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3 out of 5
4.3
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product. 
(
1,068 out of 1,250
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5 out of 5
5
very great phone
on March 28, 2012
Posted by: takege77yukawa
from North Carolina
Expertise:Intermediate
I love this phone. My only concern is when you guys are going to roll out the ota firmware updates for 3.2 and 4.0 android operating systems. If I could update this phone to honeycomb or even ice cream sandwich that would be so freaking awsome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on April 3, 2012
Posted by: jhae3650
from California
This product is a great user friendly phone and very reliable.
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I ever bought
on April 29, 2012
Posted by: Robert686
Expertise:Intermediate
I have had my EPIC for 2 years and I absolutely still love it and don't know if I will upgrade when I am eligible - unless Spring gets the tablet phone!
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 5, 2012
Posted by: Anonymous
from Erie Michigan
Expertise:Expert
Probably Samsung's best 4G Phone with a full QWERTY keyboard
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sprint's Best Slide out 4G device
on June 14, 2012
Posted by: yayo315
from Apopka, FL
Expertise:Expert
When the phone came out it was very bright. The best screen at the time. And you got the best of both worlds with a touch screen and also a physical keyboard.
Pros: Bright display, Inexpensive, Realistic color
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome!
on June 14, 2012
Posted by: d4shh
Expertise:Expert
I haven't had a problem with this phone since I got it. It's fantastic, runs smoothly, and has a beautiful screen and fantastic keyboard.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Epic 4g is Good Buy
on June 15, 2012
Posted by: loaksta
from opelika/auburn alabama
Expertise:Expert
I got this phone when it was brand new two years ago, and finally dropped it for the last time and broke it today. I can renew a contract to get the newer epic fone, but I just paid the 100 on the insurance to get another epic 4g becasue its the best fone ive ever owned, next to the Samsung Moment, which was also pretty coo. I liked both phones becasue they were fully touch screen and had an acceable "qwerty" keypad which is definately neccessary fo texting fast and on the go for me becasue i have big fingers! Thank you Samsung for an awesome product!
Pros: Bright display, Durable, Realistic color, Lightweight, qwerty keyboard, easy to navigate
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
WAS GREAT UNTIL THE FC09 UPGRADE
on August 29, 2012
Posted by: VirtualTex
from Dallas, TX
After that upgrade, I had to find a handful of apps that did all the stuff I lost. And the GPS keeps losing the satellite too...never did that before either. Wife has same phone and I did NOT do the upgrade and hers is working fine.
Pros: Bright display, Realistic color, Lightweight
Cons: gets hot, short batt life (1500mah)
I would recommend this to a friend!
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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