Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3 out of 5
4.3
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product. 
(
1,068 out of 1,250
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5 out of 5
5
Great phone
on November 30, 2010
Posted by: thunderingzen
I love this phone so far. It is well designed and light wieght. I love the screen and keyboard. I love android.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on November 30, 2010
Posted by: bigdiel
from Wichita, KS
Expertise:Expert
I have to say that when I first played with the demo phone in the Sprint Store, I fell in love with the Epic 4G. Having owned it for a month now, I can't think of using any other smart phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome experience
on December 1, 2010
Posted by: Msarabia85
from Dallas, Tx
Expertise:Expert
This is a awesome device. Samsung always delivers and have been amazed once again by this awesome product. From the hardware to the software it does not dissapoint.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone overall but a few build quality issues
on December 1, 2010
Posted by: Spaceman71
from Detroit, MI
Expertise:Intermediate
Nice looking phone. I love the display. Battery life is much better than what my friends are experiencing with their Android phones.
My only concerns so far are that the slide/hinge is already wobbly and the battery door feels 'squishy' on the sides. I won't put the phone on vibrate - It rattles the phone terribly. I am worried that the slide/hinge won't last two years.
Pros: Bright display, Lightweight
Cons: build quality
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on December 4, 2010
Posted by: psx760
from iowa
This phone is reallly awsome. Its easy to use and has great features. The keyboard is awsome and screen is bright and crisp. Its really fast durable. I love this phone.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on December 4, 2010
Posted by: jackwagon
like phone , hard to get use to it after a blackberry size wise.
Pros: Bright display, Realistic color
Cons: expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on December 5, 2010
Posted by: Tatiana
from Rancho Cucamonga, CA
They biggest down fall is the battery life. Other then that, it is flawless
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 7, 2010
Posted by: masterofevil22
Expertise:Expert
I'll keep it short and to the point.
I love the Android platform and this is arguably THE most feature rich and best looking/performing of the Androids currently available anywhere.
I was hesitant to get this phone bc of one reason. I have never had slide out keyboard (always had candy bar style) and was concerned about durability. However, this phone is remarkably well constructed. It is light, rigid and performs brilliantly.
Also, it shipped with Android 2.1 Eclair - no embedded flash support. I found and upgrade (via Sprint) the new Android 2.2 Eclair, and it gives you a browsing experience that truly rivals a desktop computer. 4G helps too :)
External speaker is not the absolute best is my only minor quibble.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: external speaker can sound "thin" on voice calls
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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