Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5
awsome
on September 11, 2011
Posted by: mentaldad
from toledo, ohio
Expertise:Intermediate
i love this phone. i also have the evo shift & this has more features & alot faster.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
possibly the worst phone i've ever owned
on September 27, 2011
Posted by: gordon77
I've had this phone since release (well, not this phone specifically as this is my 3rd model of this phone). First phone had an unknown short. 2nd phone had a slider issue. . .but all 3 phones have had horrible battery life and pathetic android update support. This will be the last "non-TV" samsung product i ever buy.
Cons: Poor quality, Did not meet expectations, battery life
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PHONE IS GREAT
on October 19, 2011
Posted by: mrsuave83
from winston-salem, NC
Expertise:Intermediate
I've owned this phone now for over a year and I have to say I haven't had any major issues with it like I've experienced with my previous devices. Battery life is great even after a year but can be a issue depending upon how many apps you run. I've enjoyed being a part of the Galaxy S family!!!
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 25, 2011
Posted by: kubarican
Phone works great, better than i phone. I wish I could buy another one!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Gets a lot of use
on October 28, 2011
Posted by: JoviPhile
from Atlanta, GA
If I had to give one criticism, it would be this ... I waited years to upgrade to a smart phone, so when I finally did, my new phone got a lot of use. After a few weeks of very heavy use, I started to notice a significant lag when exiting an app. and reloading the main screens. Otherwise, I love this phone! and I'm planning on upgrading to the Epic 4G Touch in the next few weeks.
Pros: Bright display, Realistic color
Cons: lag when loading main screen
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
STAY AWAY!!!!!
on November 9, 2011
Posted by: SamsungEpic4g
Expertise:Expert
Pros: (1) Works when it does.
(2) Good paper weight
(3) Amoled Screen
(4) 16gb micro sd card
(2) Good paper weight
(3) Amoled Screen
(4) 16gb micro sd card
Cons: (1) Boot up takes a long time
(2) Expensive and no resale value
(3) Late push updates from Samsung. And each update makes the phone worse.
(4) Short battery life. Can't keep phone on for all day, battery dies in 3 hours. Phone shuts off at 35% battery level.
(5) Bulky phone because of the keyboard.
(6) Speakerphone not loud enough. After a while starts producing static sound when in use.
(7) Landscape mode does not turn off even after unchecking "Landscape Mode" button.
(8) LOTS of software issues
(9) LOTS of network issues. Dropped calls. No 4g available (in DOWNTOWN metro area!)
(10) Unlock using pattern does not work. Neither does passcode sometimes. The touchscreen is not that great.
(11) When you plug in headphones, you will hear static in the headphones.
(2) Expensive and no resale value
(3) Late push updates from Samsung. And each update makes the phone worse.
(4) Short battery life. Can't keep phone on for all day, battery dies in 3 hours. Phone shuts off at 35% battery level.
(5) Bulky phone because of the keyboard.
(6) Speakerphone not loud enough. After a while starts producing static sound when in use.
(7) Landscape mode does not turn off even after unchecking "Landscape Mode" button.
(8) LOTS of software issues
(9) LOTS of network issues. Dropped calls. No 4g available (in DOWNTOWN metro area!)
(10) Unlock using pattern does not work. Neither does passcode sometimes. The touchscreen is not that great.
(11) When you plug in headphones, you will hear static in the headphones.
Cons: Poor quality, Not high def, Too big, Did not meet expectations, poor battery life, speakerphone not loud enough, software issues with os, landscape mode does not turn off, dropped calls, static heard in headphones that come with the phon, unlock pattern and passcode are hard to enter, long time to boot up.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
FIrst Time Smart Phone User
on December 10, 2011
Posted by: goto101
The "Basics Guide" need to come with a magnfine glass.......
This is the worst guide for a first time user....
There is so many bells & whistles not to have a GREAT user guide or a "Video for Dummies"
This is the worst guide for a first time user....
There is so many bells & whistles not to have a GREAT user guide or a "Video for Dummies"
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the Best
on December 13, 2011
Posted by: Ogian
from West Valley City, UT
Expertise:Expert
The Epic 4G Touch is simply the best smartphone I've used to date. With the features, performance, and design the Epic 4G Touch is now my preferred computing device. I can do everything that I need to do, except software development, without using my notebook. I hope I get ICS soon. Thank you Sammie.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, looks good
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US