Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3 out of 5
4.3
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product. 
(
1,068 out of 1,250
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
1 out of 5
1
Smart Phone Dumb Battery
on January 28, 2012
Posted by: voicerecorderhelp
I often feel Samsung should be pay me to have this phone. It is a good phone, but it is sold as an above average experience. It is clearly less than that. Looking forward to another phone
Cons: Poor quality, Did not meet expectations, battery
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
works as advertised!
on January 30, 2012
Posted by: Anonymous
from highland park,IL
Expertise:Expert
great device though the new ones look way better than this one.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Too big, has some kinks depending on phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Non User-friendly
on November 14, 2012
Posted by: macbry
Expertise:Intermediate
I had this phone for over a year and could never get accustomed to it's interfaces and features. The majority of my issues are with the Android OS and not the phone itself. I recently upgraded to an iphone5 and am much happier.
Pros: Bright display, Durable
Cons: Did not meet expectations, not user-friendly
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent - but needs Froyo to push it to 5 stars
on September 16, 2010
Posted by: CaryS
Expertise:Expert
This little beast is fast. Even though it's only on Android 2.1, the UI is very responsive and the super AMOLED screen is absolutely gorgeous. I love the built in task manager that Samsung included as well as the other nice widgets. The build quality along with the slider is very solid, although I wish the back plate was made of a more durable material and better locking/closing mechanism than just snap tabs. Overall - excellent phone. Very light, fast, and perfect size screen. Divx movies look amazing.
Pros: Bright display, Realistic color, Lightweight, gorilla glass screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best performing phone out.
on September 17, 2010
Posted by: rufflez
from FL
Expertise:Expert
I've been using my phone non-stop since I got it on release day. battery life is OK considering how much horsepower is under the hood. Should get better with updates. I have had no issues with hardware and this phone just flies. Movies, games, everything looks great on the SuperAMOLED screen. Not my first android device, upgraded from an HTC Hero and will never go back to Sense. The snapdragon and sense on the Evo just isn't as responsive.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, fast, oleophobic glass
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on September 17, 2010
Posted by: AZkid25
from Phoenix, Arizona
Expertise:Intermediate
Best phone I ever purchased. Would like more details on how to upgrade and manipulate to perform as I need. Such as the interface. No complaints except it freezes up every once in a while. Over all, I love the phone!
Pros: Bright display, Realistic color, Lightweight
Cons: frezzes up
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have no complaints!
on September 17, 2010
Posted by: ccpena5
from Anaheim, CA
Expertise:Beginner
I have no complaints! I love this phone. Better choice than the EVO. Thought it would be too big but felt great in my hand.
Pros: Built-in speakers, Bright display, Realistic color, fast
Cons: expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
good phone
on September 17, 2010
Posted by: smoothpapy
from new york
Expertise:Intermediate
i have the epic, great phone. i would like to if samsung is going to have a battery with better life in the near future??
Pros: Bright display, Realistic color
Cons: needs better battery life
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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