Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5
on June 6, 2011
Posted by: luvmynewphone
Expertise:Intermediate
I went to the store planning to get the Evo Shift and the salesman talked me into this phone instead and I couldn't be happier!
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the versatility of this phone...
on August 3, 2011
Posted by: LaaletheHuntress
from Northwest Arkansas
Expertise:Intermediate
Whether you're looking for a phone for texting and social apps or if you're looking something that will help you with school and work - look no further!
I have always liked and had good experiences with Samsung products, especially their phones. The Samsung Epic 4g definitely hasn't let me down yet! I like the IM format texting, along with all the different options for typing, whether it's touch typing, using the QWERTY keyboard or the Swype option. I have access to ALL my e-mail accounts, my Facebook, and countless apps and games. So far, there hasn't been anything that the Samsung Epic 4g can't handle.
It's a larger phone, but considering the size of the touch screen and the QWERTY keyboard, it's actually not much larger than other smartphones. It's lightweight and the slider is easy to use as it's spring assisted.
My only complaints, and they're minor in the grand scheme of things, are: the back cover feels thin and somewhat flimsy and the only way to wake up the phone (I've found) is to press the power key on the upper top side of the phone (other phones I've had, you could wake up the phone by touching the screen and/or by the home keys on the front of the phone).
Overall, I am beyond happy with my purchase and look forward to seeing what else this phone is capable of when I start my college classes next month.
Pros: Bright display, Realistic color, Lightweight, camera
Cons: flimsy back cover, waking up the phone via power button
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EPIC
on August 6, 2011
Posted by: FreeWalk78
from Michigan
Expertise:Intermediate
I have owned a lot of cell phones, this one by far is the best. I have had very little problems with this phone and have only had to have it replaced once (which for me is unusual). I would not only recommend it to a friend, I would buy another one.
Pros: Bright display, Inexpensive, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Epic 4G
on August 8, 2011
Posted by: jkg511
from Plano TX
Expertise:Intermediate
I've had my Epic 4G for close to a year now, and I still love it. I'm always discovering new apps in the Android store, making it more valuable and more fun over time.
Pros: Built-in speakers, Durable, Realistic color, Lightweight
Cons: battery needs charging daily
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
NO 3G
on August 10, 2011
Posted by: waltard
3G "On" is RARE. I have NO 3G Settings menu.... This came with 2.2- which I see has been replaced with ol' reliable 2.1.
ARGGGHHH!
Pros: Bright display
Cons: Did not meet expectations
Features
4
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I wanted and more
on August 13, 2011
Posted by: GandDStudios
from Suburban Chicago
Expertise:Intermediate
I was looking for a screaming fast phone to show photos and go to the internet for my part time photography business. The phone goes to the max at 3G or 4G and the texting with a full size keyboard is terrific for a mature person like me. Even the touch screen is fairly good (for a guy with all thumbs!)
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
on October 14, 2011
Posted by: chocolateluva
from washington, dc
Expertise:Intermediate
not happy at all. ive replaced my phone 3 times.....epic 4g. drops calls, and freezes too often.
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations, waste of money
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Semi Perfect
on December 12, 2011
Posted by: TheRealSuperStarKay
Expertise:Expert
Amazing Phone. Fix the Keypad issues & it's perfect. Keyboard skips keys. Big turn off. I may go with the Evo instead like most others.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: keypad
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US