Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
4
Epic
on December 6, 2010
Posted by: Luv4mysports
from Virginia Beach ,Va
Expertise:Intermediate
If this device had the android 2.2 operating system I would totally be stoked.I got this phone for videos and without the adobe flash player I cant really view what I want .
Cons: Not high def, Did not meet expectations, needs flash player
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
GPS
on December 7, 2010
Posted by: xxwolvpacx
GPS is broke! I would give 5 stars if it worked like I expected.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The name Epic is not an understatement...android could use update.
on December 10, 2010
Posted by: mindight0587
from Livonia
Expertise:Intermediate
I have had the epic for 3 months or so.. and so far it has the best features of any phone ive seen yet.. it has the front facing camera and a keyboard... it has the typical high performance computer glitches.. like freezing occasionally.. and 3rd party apps or poorly made apps burn battery unnecessarily.. however i believe it because the device comes with android 2.1.. the screen is impervious.. really it is like a steel door it wont even scratch.. on top of that the feel is nice..
Pros: Bright display, Durable, Realistic color, keyboard, front camera, versatile, android
Cons: has android 2.1, a little large
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on December 14, 2010
Posted by: kbboykin
from Nokesville, VA, USA
Expertise:Intermediate
I have had this phone now for about a month. I have not had any issues with GPS, battery life. It is fast, good looking, and high performing. Would be better if it had Android 2.2. Great phone for the business person. Highly recommend it for its performance and responsiveness.
Pros: Bright display, Durable, Realistic color
Cons: lack of android 2.2
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
should be better
on December 15, 2010
Posted by: aaronmalin
prefer this over its htc counterparts, but the lack of the 2.2 software is becoming irritating. and the lack of information coming from samsung about the update is even more irritating. so given the chance would i still pick this phone?? NOPE. to pay this much for a phone and it not be compatible with skype, or yahoo, or the new android is absolutely absurd
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Product is Intuitive
on December 29, 2010
Posted by: Chopper
It makes learning its uses fun, easy and simple, while keeping everything intuitive.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not great
on May 13, 2011
Posted by: MrPalms
Expertise:Expert
Very impressed when I first got the phone, but now dealing with intermittent problems.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, prone to errors
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Could be better
on August 4, 2011
Posted by: Dontabuysamsung
Expertise:Intermediate
Don't buy this phone for a heavy text user such as a teenager. If you do, they will never make it through 1/2 a day because of the battery life and the amount of energy the screen requires.
On the construction, the phone comes across as flimsy for something that cost so much. I expected a better tactile feel from the phone.
In short, my daughter can hardly wait to get rid of this phone and go to a different brand of phone.
On the construction, the phone comes across as flimsy for something that cost so much. I expected a better tactile feel from the phone.
In short, my daughter can hardly wait to get rid of this phone and go to a different brand of phone.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, battery life
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Written by a customer while visiting Samsung US