Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
1
Worst Phone I've Ever Had By FAR.
on August 22, 2012
Posted by: Loves2shop3456
Expertise:Intermediate
This phone was so great at the beginning.
Now, It freezes, locks up, crashes, I take the battery out SEVERAL times a day, the touch screen goes out, memory fills up too fast, I do not get notified when I get a text, I can't even think of a pro. It's BAD.
At the moment I am without a cell due to the extremely poor quality of this peice of garbage.I try to go to the home screen and it says that an android process has stopped working unexpectedly. So I can't do anything.
I would NEVER recommend this to a friend.
Now, It freezes, locks up, crashes, I take the battery out SEVERAL times a day, the touch screen goes out, memory fills up too fast, I do not get notified when I get a text, I can't even think of a pro. It's BAD.
At the moment I am without a cell due to the extremely poor quality of this peice of garbage.I try to go to the home screen and it says that an android process has stopped working unexpectedly. So I can't do anything.
I would NEVER recommend this to a friend.
Pros: none
Cons: Poor quality, Did not meet expectations, crashes, freezes, runs slow, poor bettery life, unreliable, worst quality you could find in a phone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
A Smart Buy
on September 7, 2010
Posted by: 12INDR
from Roanoke, VA
Expertise:Beginner
This is my first Android type phone, and I'm glad I bought a Samsung. At first I was a little perplexed with the learning curve of the new phone: from jumping from a "phone" to a smart phone was like leaping over a canyon. Definitely read the book, and watch the videos if you have never used a smart phone before. I really like the keyboard and the swipe technology. Even though the Evo has a bigger screen etc, you can't walk around charging all the time. I can run the Epic for about 2+ days without a recharge - plus still surf the web.
Only thing I see wrong with the Epic is I am much slower than it is. LOL
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I Love It
on September 7, 2010
Posted by: coorscutty1
from baltimore maryland
Expertise:Intermediate
I love it but I have one problem I like the talking caller id feature but I wish I could hear it in my bluetooth instead, still testing battery life
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Epic 4G mixed emotions
on September 16, 2010
Posted by: Drharris76
from St. Louis, MO
Expertise:Intermediate
I have owned HTC products for the past several years up until I purchased the Epic so I was a little concerned about what to expect from Samaung's new handset. So far it has been a good expierience. The screen is beautiful, the over all functionallity of the phone is excellent, and web browsing,for the most part, is effortless. This is my first Andriod phone so I can't comment on how it compares to other Android phones but the transition from Windows Mobile has been smooth thanks to this phone. The only 2 issues I have with this phone at this point is #1. If you don't have at least two chargers for it you will be with out a phone at some point during your day. Either buy a car charger along with included wall charger or have a charger at home and at work. #2. Android ver 2.2 is not availiable for this phone yet and Samsung has not been very forth coming about news related to this issue.
If you are on the fence about joining the Android movement...don't be! And further more if you are on the fence about this phone...don't be! This phone is a solid choice for any level of smart phone user.
Pros: Built-in speakers, Bright display, Realistic color
Cons: battery life
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I'm enjoying this device!
on September 21, 2010
Posted by: WillyWill82
from Austin, Texas
Expertise:Intermediate
Had some issues at first with downloading apps, but it was a Google server issue, not a Samsung one. Design is thin for a full QWERTY having phone, reception and voice quality is great, and camera and camcorder is fantastic. Native Touchwiz widget offering was a tad bit lacking, in my opinion, as was the decision to leave out the Samsung-specific music player, but I've compensated for these with apps from the App Market. Otherwise, it's pretty fast, and works logically. Looking forward to more content in the Media Hub (a great native app), and for the update to 2.2 and beyond.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, vibrant hd video capture
Cons: lack of useful widgets
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on September 23, 2010
Posted by: LadyHarley
from Peru, IN
Expertise:Intermediate
An exceptional phone. Cannot wait for upgrades to 2.2. Have graduated from Katanas to Instincts to the Moment and finally this 4G wonder!
Pros: Bright display, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 24, 2010
Posted by: NMroadrunner
The best phone yet. Love everything about it. I solved the battery problem, I got two.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on September 26, 2010
Posted by: DEMS
1.-BATTERY LIFE IS TOO SHORT. WHATS THE POINT OF HAVING A LED SCREEN IF YOU CANT FINISH THE MOVIE BECAUSE YOU RUN OUT OF BATTERY!!!
2.- NO FLASH PLAYER!!!
3.- PROBLEMS WITH THE POWER BUTTON BEEN TOO SMALL AND HARD TO PRESS WITHOUT PRESSING THE VOLUME OR MOVING THE SLINDING SCREEN.
2.- NO FLASH PLAYER!!!
3.- PROBLEMS WITH THE POWER BUTTON BEEN TOO SMALL AND HARD TO PRESS WITHOUT PRESSING THE VOLUME OR MOVING THE SLINDING SCREEN.
Pros: Built-in speakers, Bright display
I would recommend this to a friend!
Features
2
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US