Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3 out of 5
4.3
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product. 
(
1,068 out of 1,250
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5 out of 5
5
Best phone I've ever owned!
on November 23, 2011
Posted by: PCTechLinc
from Lodi, CA
Expertise:Expert
I have to be honest. I've owned Samsung phones before, and was unimpressed. I had a different brand phone before I purchased the Epic, but it was time for me to upgrade to something newer. What turned me to purchasing this phone was the fact that it was 4g with a keyboard. The two cameras also enticed me. I've had this phone for just over a year, and whenever I've had a problem, a software patch has fixed my issue. I plan on keeping this phone until I qualify for another upgrade in a year. I love this phone so much that I talked my girlfriend into buying it as well!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, android os
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with lots of features. Love the slide out keypad!
on November 30, 2011
Posted by: Jwes
This phone is great overall. My big complaint is sometimes cell phone reception is not great. That may be the carrier or phone, not really sure.
Pros: Bright display
Cons: not always best reception
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on December 1, 2011
Posted by: DLRVANHALEN
Expertise:Beginner
I would highly recommend getting this phone. Only flaw is battery dies too quickly.
Pros: Durable, Realistic color
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Epic
on December 1, 2011
Posted by: ShortyALS
I have had this phone for a little over a year now & I absolutely love it. I love the keyboard; it makes it so much easier to text. My husband and I also really like the double camera so you can easily take a picture of yourself or you & some friends if you wanted too. The screen is beautiful, very vibrant. Haven't really had any problems with this phone the entire time I've had it but I have had to re-calibrate the touchscreen like once or twice.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on December 2, 2011
Posted by: Redbirds82
from St. Charles MO
Expertise:Intermediate
Mom, sister, and brother-in -law are all big iphone fans. They think apple invented the smartphone. The galaxy S smokes their iphones in every way. Faster, bigger, brighter display, real keyboard, cool camera features like action shot, and add me, oh and Android is 10 steps ahead of iOS. Love this phone.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung
on December 3, 2011
Posted by: Anonymous
This phone is another reason why I will forever and always put my faith in Samsung products. Everything they create is amazing. From the call quality to the most detailed apps and feature this phone is AMAZING!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, made by samsung
Cons: sprint bloatware
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love my epic
on December 12, 2011
Posted by: jakethejabber81
from New Castle, IN
Expertise:Intermediate
great phone, completely kicks my brother's apple4. ive always bought samsung products and always regret it if i go with another companies product.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, fast
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Dee Duper
on December 16, 2011
Posted by: pkb001
from Fremont, OH
Expertise:Intermediate
I have loved this phone since I got it. Its no longer the top of the line but in the hyped up latest and greatest world, but I still think its an awesome device. The only real issue I've ever had is losing all my data on a Patriot 32GB class 10 memory card and from what I have read in other reviews on the card sounds like it was the card.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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