Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5
Great!
on August 30, 2012
Posted by: Eaglesfan47
Great phone! Love the keyboard and speed of the phone.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Genius
on September 2, 2012
Posted by: Atrix
from USA
What more can I say than brilliant? I don't know how to put it into the words, but the galaxy series are the best phones out there.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, sparkley
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Epic Fail
on September 4, 2012
Posted by: Jomama0811
from California, USA
Expertise:Intermediate
My Epic continues to freeze. Imagine my horror when my phone alarm that was set for 5:00 am had frozen at 3:40 am. And then I woke up at 8:30am and was late for work!
When I haven't gotten a call in a few hours, I can always count on my phone being frozen. This happens randomly at all different times of the day. It's so annoying. I cannot wait for my contract to be up so I can upgrade to an I phone.
When I haven't gotten a call in a few hours, I can always count on my phone being frozen. This happens randomly at all different times of the day. It's so annoying. I cannot wait for my contract to be up so I can upgrade to an I phone.
Cons: Did not meet expectations
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
So-so
on September 5, 2012
Posted by: Snooters
Now that I've had this phone for a year, it has become really slow. turning it on and turning it off is very slow. It has to be charged every night and I bearly use it. I browse internet and text about 3 - 4 times a day for about 15 minutes each time and if I don't charge it night, it's dead the nex day. And I dont have a bunch of power using settings on. Keyboard is great. The screen can never be really clean or clear. The glare is unreal.
Pros: Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Great product when it works!
on September 10, 2012
Posted by: chilistrip
from Grand Haven MI
Expertise:Intermediate
Constant lock up problem that requires remove of battery to restart.
Very short battery life.
Takes forever to boot
camera freezes after 3 pictures
Very short battery life.
Takes forever to boot
camera freezes after 3 pictures
Love the phone when there are no problems.
Pros: Built-in speakers, Bright display, Durable, Realistic color, key board
Cons: Did not meet expectations, freezes, short battery life, slow
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great for my 1st Android experience
on September 13, 2012
Posted by: Colt10mm
Really good phone for starters and originally bought for slide out qwerty keyboard but once I used the regular one with swype found it really wasn't needed but that being said it is the best (Samsung) qwerty keyboard out there.
Pros: Bright display, Durable, Realistic color
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Bad Workmanship
on September 24, 2012
Posted by: effrem123
from Orlando fl
Expertise:Expert
I like samsung products but with this one im very disappoint with samsung and android work!!! I hope my next aquisition which it is the samsung galaxy note 2 don't let me down!!
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 25, 2012
Posted by: lovinit101
I recieved this phone about 2 years ago as a gift from my boyfriend who had already had one that I had previouslt gotten him. This phone has been through alot with me including being dropped many times and it still works perfect. I have had no major problems with this device.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US