Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
3
Great phone...poor performance
on July 9, 2012
Posted by: epicpossibilities
from Oklahoma
Expertise:Intermediate
a truly wonderful phone, maybe the best design and capabilities of any I have ever owned. That being said it had constant update errors and processing issues throughout many of its available applications and features. Some issues were SPRINT derived and some SAMSUNG, but they should have worked together to better improve the phone functionality in my opinion. I just upgraded to the new Galaxy S III and expect (hope) it will perform at the level it is capable of doing so.
Pros: Bright display, Durable, Realistic color, physical keyboard
Cons: software issues abound
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great Keyboard
on July 12, 2012
Posted by: ut00wj
from Salt Lake City, UT
Expertise:Expert
If you are not afraid of Rooting your phone or Custom ROMs, this is a great device. While SWYPE and the like are great, having a physical keyboard that you can use at will is invaluable when typing long email replies or any activity more involved than SMS or Twitter messaging.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT GADGET
on July 12, 2012
Posted by: TEXASROSENVA
from VA BCH,VA
Expertise:Beginner
GREAT SOUND,PICTURE,AND PHONE QUALITIES. NOT THE BEST MEDIA STREAMER,AND BATTERY RUNS LOW A LOT,BUT OVERALL VERY HAPPY WITH IT,AND IT WAS A GREAT BUY!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: low battery
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT
on July 14, 2012
Posted by: TOUTLAW
Expertise:Intermediate
I REALLY ENJOY THIS BUT READY FOR GALAXY SIII REAL SOON
Pros: Built-in speakers, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on July 14, 2012
Posted by: Golflover7
from Lexington, KY
Expertise:Intermediate
Disappointed in the fact that I am on the internet quite a bit and use 2-4 batteries a day. Phone wants to constantly reboot as well and that drains a fully charged battery in seconds. Also, only has 500 mg of internal storage space, so the number of apps that can be loaded is limited.
Pros: Bright display, Lightweight
Cons: poor battery life, constant rebooting
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
ok phone slow operating system
on July 18, 2012
Posted by: Classyauto
from Kissimmee Florida
Expertise:Intermediate
The Android operating system is very slow and locks up
Pros: Realistic color
Features
3
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great
on July 22, 2012
Posted by: Ezie
from Chicago, IL
I upgraded to this phone from a regular messaging phone so it does a lot more than I'm used to but a couple of things I think need improving:
1. The battery life on this device is probably the shortest I've ever seen before on a cell phone. I might get 10 hours on a good day if I'm only using the phone for phone calls. For every other app being used subtract an hour from the battery life.
2. I am a blind user so audible access to applications means a lot to me. While much of this phone is accessible certain functions require touch-screen interaction or have no audible alert so you end up lost if you can't see it. Whether people realize it or not, blind individuals do the same things as sighted people- Use social and media apps, use the internet, look up videos, internet radio, etc. This phone doesn't support speech on certain things or it speaks for some things but not for others. Overall the phone does what I need it to do but wish it had more accessibility.
Pros: Lightweight
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best sliding keyboard phone that is no more
on July 23, 2012
Posted by: Jdane24
from Tennessee
Expertise:Intermediate
This was a huge upgrade from the sidekick a couple years ago and I loved it so much, Just upgraded and bought the Galaxy S 3.
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US