Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3 out of 5
4.3
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product. 
(
1,068 out of 1,250
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
4 out of 5
4
Capable of so much more.
on March 28, 2012
Posted by: unacceptablenames
from North Carolina
Expertise:Intermediate
I love the potential that this phone has, however I feel it needs more memory or ram. I am not a tech geek, but I know something is wrong when this phone crashes several times on a daily basis. I try my best to use task killers and kill all inactive tasks but that still does not work.
Pros: Bright display, Durable
Cons: Too big
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
samsung
on April 1, 2012
Posted by: techgeek1
Good phone. everything awesome. it definitely needs lot of work on battery life.
Pros: Bright display
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone To Get Me By
on April 5, 2012
Posted by: Corin
Expertise:Intermediate
I had recently owned a Samsung Transform that kept crashing on me. So I got the epic and I'm very pleased with it. It runs very smoothly and is very fast. The thing that pops out to me most is the speakers are very loud. I put it up against my friends tablet and it was noticeably louder. My only complaint is the keyboard is annoying to use, but that's my personal opinion. Overall this is a fantastic product.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, speedy
Cons: keyboard not well made
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome Display
on April 10, 2012
Posted by: Tito787
from Andrews Afb
Expertise:Intermediate
This telephone or should i say computer has been great to me. It has a big display witch i enjoy because it entertains the kids while doing school work.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like everything about this phone
on April 19, 2012
Posted by: wellpleased
from Texas
Expertise:Beginner
I have had more fun with this phone. I enjoy using the web features along with googo. I presently have three books I have or are reading using the phone like a kindle. I have a bible app which I have made a great deal of use from. The sound quality is great and seeing u-tube has been an unexpected and pleasant surprise. The key board has been great. The key design is great, i have large fingers but do not have any trouble picking out the right letters. The only difficulty I found was with battery life but I bought some extra batteries which I carry with me fully charged. I bought the protective case with the phone which has worked well. Only difficulty was that it started coming off too easily because I was changing the batteries often. I fixed that by modifying it so I could reach the inner case with the protective case still on. Than I super glued the protective case on, it has been working well.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Android phone to date
on April 20, 2012
Posted by: Mongo213
from Chicago, IL
Expertise:Intermediate
This phone was amazing for the first 12 months we had it. Of course once all the "new" stuff came out with the need for bigger and faster powerhouses the epic just didn't stand a chance. The keyboard made it a little bulky but not so bad that it didn't fit well in your pocket. Still by far one of the best android phones out there just not top of the line anymore.
Pros: Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!
on April 22, 2012
Posted by: pmartinez32
from Houston TX
Expertise:Intermediate
Even better than epic touch 4g i miss my first epic!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, keyboard, fast
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone to move to from BlackBerry!
on April 26, 2012
Posted by: bjlough
from San Antonio, TX
Expertise:Intermediate
The full slide-out keyboard is awesome for a BlackBerry converter! The power and the display are great!
Pros: Built-in speakers, Bright display, Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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