Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
4
Great Phone
on January 5, 2012
Posted by: Sam238
from Oklahoma
Expertise:Intermediate
Overall this has been a great phone. The only problem I have had with it is where the slider stops it has caused the outer plastic casing to crack over time.
Pros: Bright display, Realistic color, Lightweight
Cons: slider causes case cracking
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
on January 6, 2012
Posted by: etenshi
Expertise:Intermediate
over time my internal micro usb connect where you are supposed to charge the phone stop working properly. since it updated it constantly freezes, has errors with the twlauncher, and has significantly slowed down.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: Did not meet expectations, internal charging error
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
upgrade wrecked the phone
on January 7, 2012
Posted by: Sad4phone
Expertise:Intermediate
I loved my phone, until the gingerbread update. Then it began spontaneously rebooting, dropping calls, GPS couldn't find a location, etc. my carrier ended up ordering me a refurbished phone, which after paying for a brand new phone really ticked me off. This one is worse, not all the letters on the keyboard work properly, the power button sticks and it still has the same problems as my first phone. Can't wait for my contract to be up so that I can get a phone that is not an Epic fail!
Pros: Built-in speakers, Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
5 stars!
on January 8, 2012
Posted by: Wengi2
I love it! Great phone! Easy to type. Camera is good. Love to see friends and family on face camera. Price is good. I love Samsung!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on January 9, 2012
Posted by: rockflorida
Expertise:Intermediate
The best mobile device I have ever owned! By far! I've had this phone for a year now and the only complaint I have is the device will occasionaly freeze when in camera mode and then you have to reboot to correct it. I would say this is a pretty short list!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, smooth touch responce
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
wonderful phone
on January 11, 2012
Posted by: zix21
i absolutely love this phone, i have had 2 of them now (the only reason i had to get a second one was my own fault). it's a fantastic phone, runs very well, great small sleek design without being heavy or cumbersome.
my only gripe with the phone is that it does run a little slow once you begin to fill up the phone, the processor just isn't quite as fast as it should be.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: processor speed
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Continues to make a solid mobile.
on January 12, 2012
Posted by: SoCalShane
from Vista,CA
Expertise:Intermediate
The battery is an issue. Samsung seems to really struggle with battery life, and it has always been one of my major complaints. I also don't like how I have to periodically have to turn my phone off and on at least once per day. The reset generally retrieves needed updates, and if the phone starts to lag, or have reception problems, resetting clears this up. Never had to do that before with cell phones.
That being said. This phone is sleek, innovative, full of rich features, it has an amazing screen you have to see to believe, and does all the things I want and more. It has kept up with Androids updates, and it does everything and iPhone can do. If not more.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: battery life, phone needs to be reset once per day.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
on January 15, 2012
Posted by: DvaSTatnBeauti
from Birmingham, AL
Expertise:Intermediate
I love my Epic, the only thing that bothers me is that it freezes a lot.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
Cons: freezes frequently
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US