Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5
New to me
on December 22, 2011
Posted by: simplelife7
A gift from my husband ..I love this phone. Everything that I could possibly need and then some. Big beautiful screen, easy to use without going into the manual was able to get it running very quickly. Thank you Samsung.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Epic 4G
on December 22, 2011
Posted by: BBest
Expertise:Intermediate
I love the phone especially after the Gingerbread update, but I am very disappointed that it won't get the ICS update!! This phone has the specs to handle the ICS update, so I don't see why it's not getting it!!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on December 24, 2011
Posted by: yawnie39
great phone, i'm sure I will like it even more once I get used to using all the features
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
locks up
on December 27, 2011
Posted by: Sparky7640
locks up alot have to reset often or pull battery o
and droid software has a lot of bugs
and droid software has a lot of bugs
Pros: Durable
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
on December 27, 2011
Posted by: love4electronics
Expertise:Intermediate
Great phone. Love all samsung products. This is my third samsung phone.
Pros: Bright display, Durable, Realistic color, Lightweight
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Long Time User
on December 27, 2011
Posted by: pperezroura
I have been using this phone for almost two years now. I have taken it in for servicing only once (software related issues). Overall, my experience with this phone has been better than with any phone I previously owned. However, I have been having issues with the phone basically things other than what I wanted it to do - i.e. press icon for one app and it opens another app. That said, this issue usually goes away for a while once I restart the phone. That is about the only negative comment I have for this phone.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 28, 2011
Posted by: jetjock
from Kingston, TN
Expertise:Intermediate
I love my Epic 4G! Lots of great features. My only problem is it is a smartphone coupled with a dumb operator. You have to keep an eye on battery life and make sure to close apps occasionally. The slide out keyboard is great for clumsy fingers but loving the Swype feature as I get used to it.
Pros: Bright display, Durable, Realistic color
Cons: Not high def
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
love the phone dont like service
on December 28, 2011
Posted by: aynjillx
from lehigh valley
easily stated i love this phone! it does everything and then some but the service provider sucks so one can easily interput that the phone sucks as well which just is not the case
Pros: Built-in speakers, Realistic color
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US