Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
5
Solid Phone.
on November 21, 2011
Posted by: Kungfupenguin
from West Virginia
Expertise:Expert
Good design.
Loud Speaker.
Great display. The battery life can be a little lacking at times, but that is an issue with most phones!
Loud Speaker.
Great display. The battery life can be a little lacking at times, but that is an issue with most phones!
I have big hands, and love the keyboard. Having 5 rows on the keyboard is great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
on November 21, 2011
Posted by: Tese
Love my phone, the picture is clear and wonderful. I have drop this phone multiple times and it has not broken,
Pros: Durable, Realistic color
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone, But Slow for a Techie
on November 22, 2011
Posted by: Anonymous
from Nashville, TN
Expertise:Expert
I'm a heavy user. Often I have to wait on the phone before I can click on a screen. The settings button on the keyboard is too close to the spacebar and period. I hit it often. With the latest Andriod update, I can't select another keyboard. I'm sure I can get an app, but I liked the Android keyboard I was using. Good size. I don't use the slide out keyboard. Pandora skips a lot. Probably because the phone is often thinking. I'd stop apps if I didn't need to be so socially connected.
Pros: Bright display, Durable
Cons: needs faster processor
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
on November 23, 2011
Posted by: jenjenjen
from Tacoma, Washington
It's a nifty phone, has basically everything on it
Pros: Realistic color
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Weak Speaker
on November 24, 2011
Posted by: loumang
Everything is great except the speaker. would recomend to a friend if sound is not a concern
Pros: Bright display
Cons: weak speaker
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Epic 4G was "okay" - not great
on November 24, 2011
Posted by: Smasho
from Dallas, TX
Expertise:Intermediate
Overall, the phone has great hardware aside from the short battery usage (like a laptop). In general, the phone had to be charged several times throughout the day and, overall, would not last with no recharges (with any use) more than about 5-6 hrs. at a stretch unless it was "sleeping" with no usage.
The issues that I had was that Samsung does not upgrade their OSes consistent with technology. They also had consistent firmware or other problems that took an extraneous time to fix. By the time they were fixed, the phone was starting to be outdated on hardware.
Pros: Bright display, Durable, processor
Cons: poor software & upgradeability, slow low battery use
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Phone was great out of the box...then watch out.
on November 25, 2011
Posted by: GizmoJoe
from Horsham, PA
this phone worked great when I first got it. It was supplied by my employer so could not complain about price. However the policies regarding upgrades and the beta testing seem to have been tossed to the wayside with this device. corporate email integration with MS Exchange was good until the dreaded Froyo upgrade. i then had to go and buy an Email package (Touchdown, Nitro Desk,Inc.) to have anything that looked professional. Don't get me wrong TD was not the be all and end all either but it fit the bill for what i need to do. Then came the long awaited Gingerbread upgrade. To install it I had to remove Touchdown thank you very much may I have another.
The default email was no better I think they removed features to make it work. Reinstalled Touchdown and it worked better. Still not great.
Got rid of it and went to the D-710 GSii. Better but still some things missing.
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: Did not meet expectations
Features
4
Performance
2
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
It's Epic
on November 26, 2011
Posted by: Anonymous
from Centennial, CO
Expertise:Intermediate
I have owned several smart phones, but so far, this is my favorite. The only negative thing I have to say is that I need to purchase an extended life battery. I use this phone for so many things. Training apps, tracking GPS routes, Pandora and even phone calls - imagine that!!!
Pros: Bright display, Durable, great apps
Cons: battery life
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US