Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
2
on November 6, 2011
Posted by: SamsungCrap
Expertise:Expert
The Epic is an acceptable phone, if you don't need battery life, and if you never want an OS update.
Cons: Did not meet expectations, battery life limited, never receives updated os still running 2.1
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Love what it promised to do, but unfortunatley, it hasn't delivered on those "Promises".
on November 7, 2011
Posted by: four2x4
from Murrieta, CA
Expertise:Expert
I think most Power-users will agree with my assessment of the Epic 4G. By power-user, I mean one who uses (or attempts to use) most, if not all the touted features of the phone.
I've been very disappointed in this phone. I trade from a Palm Pre', and had high hopes. It does perform much better than the Palm, but the poor reliability at the time of needing its touted features has left me frustrated over and over again.
Poor GPS reception, (have to turn the phone off and on to get it to work).
Very Slow upload/download speeds, (regardless if in 4g or 3g).
Rarely will re-connect to known bluetooth devices. (have to reset the phone).
Poor GPS reception, (have to turn the phone off and on to get it to work).
Very Slow upload/download speeds, (regardless if in 4g or 3g).
Rarely will re-connect to known bluetooth devices. (have to reset the phone).
..and more.
This phone, when working is great. As stated, and much to my disappointment, it only works well (and does what it is supposed to), when it's charging.
Pros: Bright display
Cons: Did not meet expectations, not reliable when needed.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
on November 7, 2011
Posted by: albindc
great bargin for the price, wish it was high def on the handset.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on November 9, 2011
Posted by: Crnj32
this is a great phone i would recommend this phone to friends and family
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Drivers 64 Bit
on November 11, 2011
Posted by: wtanut
from Louisville KY
No one tells you when you buy it there are NO drivers to connect to a 64 bit laptop.
I would recommend this to a friend!
Features
4
Performance
3
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 12, 2011
Posted by: Scruffy72
from Talbott, TN
Expertise:Intermediate
Great but wished it had more features. Also wish battery lasted longer. Needs loader speakers.
Pros: Built-in speakers, Bright display
Cons: Not high def, Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
3
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Some Good/Some Not So Good
on November 13, 2011
Posted by: Nansea
from California
I've had this phone for three months. At first I hated this Epic 4G! My old phone battery would no longer hold a charge so I was forced to buy a new phone. I only wanted to receive/send calls and text messages. I did not want a hand-held computer! However, I discovered Navigation that speaks to me when I was on vacation in an area I had never been before. Even though this phone is so much larger than my previous one, doesn't come in pink and battery management requires forethought, I am happy with my selection. I do wish the volume and brightness controls would stop setting themselves.
Pros: Bright display
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Android at Cheap
on November 13, 2011
Posted by: rmcvey
from London, Ky
Expertise:Expert
If your looking for a good android phone at a cheap price, the Epic 4g is right for you. I owned this phone for quite sometime, and it was always a good phone, very few problems with it, and the performance was wonderful. Battery life was also fairly decent (For an Android phone)
Pros: Built-in speakers, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US