Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3 out of 5
4.3
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product. 
(
1,068 out of 1,250
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
4 out of 5
4
on October 6, 2011
Posted by: jeu510
great and easy phone to use...screen has the best graphics..phone is also light weight and perfect size
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
no outgoing text
on October 6, 2011
Posted by: bobberqer
from ny
Expertise:Intermediate
can anyone tell me why my outgoing text are not being sent.. the message at the bottom of the text that I type says " sending"... and on an occasion the message said "failed".. it matters not where I send texts from, the just sit there as " sending" Occasionally, the text will be delivered the next day, but sometimes that sit there for all eternity as " sending"
can someone enlighten me on the happestance??
Cons: texting
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
this phone has a great clear camera and is very fast.
on October 10, 2011
Posted by: pengwinlvr
from baltimore, maryland
the camera is very clear and is better than a lot of digital camers i have saw. it is also extremely fast compared to other smartphones.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Life with the Epic
on October 15, 2011
Posted by: jbless
Expertise:Intermediate
I'm a dedicated QWERTY slider user and move to the product that has those features, i.e. from the HTC touch pro/II to the epic. The Epic is a great piece of hardware, and excellent because of the Android OS. Android's updates are the main reason I'm NOT on a Windows or Apple phone. The next major version of Android is rumored to be arriving at the end of Oct or early Nov and I'm still waiting for 2.3 on my device. "Excellent" for those that want it to stay the same as the day they bought it; "good" if you want expected it to get better.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: software outdated
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on October 16, 2011
Posted by: Hawngrl
from Las Vegas
I really enjoy your phones, my only issue would be is that they freeze up too often, had the same issue with the Samung Instinct.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Like the phone but hate the Battery
on October 19, 2011
Posted by: USMCDoc
from Virgina Beach
The Battery Life could be better. I am a Nurse and I enjoy the features however, I have to carry a charger every where I go.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on October 20, 2011
Posted by: samfanFL
from Tampa, FL
Expertise:Expert
Great features and it's highly customizable. Also it has a lot of support from android market.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome Phone! Poor battery life :(
on October 20, 2011
Posted by: 4GRocks
I really love this phone and would have rated it 5 stars except for the battery life. I have tried everything including an extended battery but the phone just wont last all day without a recharge.
Everything else about this phone has exceeded my expectations. Looking forward to the new Gingerbread firmware version (whenever they decide to release it)
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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