Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product.
(
1,068 out of
1,250)
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
4
I Was Afraid I'd Hate A Touch Screen- Not The Case!
on August 31, 2011
Posted by: Jimpame2
Expertise:Intermediate
I had a Blackberry I loved before this that I loved. Wasn't sure if I wanted to go the next step and get a touch screen, but I thought it would help with work.
I've had it for a little over 2 months. It took a month to really learn what all the extras were, and another extra to search out all the good apps.
I've had it for a little over 2 months. It took a month to really learn what all the extras were, and another extra to search out all the good apps.
Haven't had any really bad experiences with it. It performs way faster than my Blackberry did. Like the slide screens, and the ability to edit them to your specs.
My favorite app by far is the Brightest Flashlight App I downloaded for free and Netflix app. Easy to be a vegetable anywhere now!
I care this on my person and not in a purse and the size doesn't seem to cumbersome.
The only problem I have is when it synchs with my email, it doesn't seem to check as often as it is set. And sometimes others do not receive my emails. I'm not sure if this is the email provider or the phone. I vote phone.
The large screen is great and has a beautiful picture.
The camera is great also. I use this A LOT with work. Pictures are a good quality.
Texting is easy too.
Phone is recommended by Moi.
Pros: Bright display, Realistic color
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on September 1, 2011
Posted by: Eaglesfaninchargersland
from San Diego, CA
Expertise:Intermediate
Had friend try to tell me that nothing compares to the i-phone and i disagree. He said to move my finger back and forth across the touch screen as fast as I can and watch the image lag in movement. I did! Guess what, no lag! Overall I use this phone for everything, I dont even need a laptop!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung is an Epic FAIL
on September 2, 2011
Posted by: Toymx6
from Washington, DC
Expertise:Intermediate
Do yourself a favor and get an HTC. My friend and I bought our phones the same time (Over a year ago). He got the EVO 4G, and I got the Samsung Epic 4G. Since then, he had 2 android OS updates. He is now on Gingerbread 2.3. I AM STILL ON 2.1. Totally unacceptable. NEVER AGAIN will i buy a Samsung cellphone. I am kicking myself now for not getting the HTC. Lesson learned. All I can do now is just inform all of my friends to stay clear of Samsung. They don't care about their consumers.
Pros: Bright display, Realistic color
Cons: where is android os 2.3
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on September 2, 2011
Posted by: tbc777
from San Antonio, TX
Expertise:Intermediate
The only negative is I wish the battery life was longer, but all cell phones are like that. Love it!
Pros: Built-in speakers, Bright display
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever ownedI
on September 4, 2011
Posted by: arice94
from Fort Worth texas
Expertise:Intermediate
I love this phone so much, its very fast, the screen is nice, and the sound quality is great. Its a great multimedia phone
Pros: Built-in speakers, Bright display, Durable, Realistic color, 4g, nice camera
Cons: slow updates, 0.3mp front camera
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on September 6, 2011
Posted by: labaker1970
Expertise:Expert
This phone has some issues with freezing up, but all the features are amazing!
Pros: Built-in speakers, Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone yet
on September 6, 2011
Posted by: Nate0101us
from Spokane, WA
Expertise:Intermediate
This is the best phone I have ever owned. It is a little lagy and I do wish they would but a 1gb of ram in it.
The other problem but not the phones problem is this updates I do wish they would come a little faster I think that has more to do with Sprint.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: os updates, needs more ram
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is great I love it but the battery life is to to to short
on September 8, 2011
Posted by: JodyKelSta
from Detroit, Michigan
Expertise:Intermediate
something needs to be done about the battery life for this phone Galaxy Epic 4 (I hope the Galaxy Epic4 II battery is better) it is very short and I done everything that you can do to make it work longer and I had a problems registering my phone it keep telling me the number is wrong not just one phone but 2 other phones this happen but over all I love SamSung Products (tvs,bluetooth, etc.) .
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: short battery life
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US