Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3 out of 5
4.3
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product. 
(
1,068 out of 1,250
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
4 out of 5
4
on July 27, 2011
Posted by: maynestream6
Expertise:Expert
this is a dependable phone, the large amoled screen is great for viewing in bright sunlight and for watching vids. It has good sound clarity during calls and great sound when listening to music
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on July 28, 2011
Posted by: akitty
when i bought this phone i was hopeing i would like it and i ended up really liking my phone i very happy with it there are time it doesnt work right but i have seen worst phones
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on July 28, 2011
Posted by: lilosdog
This phone is a great value but you need to keep after them because it breaks and has weird problems. This is my 3rd phone (of this model) since april, I have to keep going back and having it replaced, but my wife has the same model and has had NO problems. Maybe its a guy thing!
Cons: Poor quality, broken more than working
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply the best
on July 29, 2011
Posted by: wantitall
from Nashville Tennessee
Expertise:Intermediate
I bought this smartphone in Jan 2011 and Iam still leaarning all the features it has,,Hard to believe.I have so much confidence in Samsung that I recently bought the TAB 10. WOW....
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, just right in all ways
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Into the 21st century!
on July 30, 2011
Posted by: LivinginRV
from Denver, NC
Expertise:Beginner
We have had 'cell phones'. We didn't have text nor internet until we bought these in July, 2011. I did a lot of investigating and figured out which one I wanted,it took me about 2 weeks. I am pleased with this phone and haven't had a problem.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
very good
on July 31, 2011
Posted by: rufus1128
from TROY MI
Expertise:Expert
this phone is great but has some bugs for android 2.2 but i want an android 2.3 update and Samsung isn't releasing it seems man i'm so mad other companies release 2.3 update like htc for evo 4g
Pros: Bright display, Durable, Realistic color, Lightweight, good value
Cons: sometimes slows down evenn with lots of memory fr
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on July 31, 2011
Posted by: BAWB
from PINE BLUFF ARKANSAS
Expertise:Expert
LOVE THE PERFORMANCE HOW EVER A LITTLE COSTLY THROUGH THE CARRIER, THE FEATURES AND PROCESSOR SPEED IS WHAT I WAS LOOKING FOR
Pros: Built-in speakers, Bright display, Realistic color
Cons: price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
loved the phone....
on August 1, 2011
Posted by: duck34
I loved the phone until i had to get a remanufactured phone after an accident. Now i have had nothing but problems. I do have to say though, it doesnt' seem to be Samsungs fault, but that of the remanufacture company and the phone service company.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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