Customer reviews from Samsung US
Samsung - Epic Mobile Phone (Sprint)
Average customer rating
4.3 out of 5
4.3
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
782
4 Stars
357
3 Stars
98
2 Stars
51
1 Star
45
85%of customers recommend this product. 
(
1,068 out of 1,250
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Epic Mobile Phone (Sprint)
Customer Rating
4 out of 5
4
on July 19, 2011
Posted by: jdshoneybrown7
Love the features, simple and easy to navigate. Battery life is a concern. Optional high capacity battery recommended.
Pros: Bright display, Durable, Realistic color
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I <3 my Epic!
on July 22, 2011
Posted by: hgnola504
from Baton Rouge, LA
Expertise:Intermediate
This is by far the best phone I have owned in years. It has this sleek yet sexy look to it (: This is my 3rd Samsung phone and will definately not be my last. I love Samsung!
Pros: Built-in speakers, Bright display, Realistic color, sleek, sophisticated
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply the best
on July 23, 2011
Posted by: IcedOut
from Minneapolis
Expertise:Intermediate
I wanted to wait to submit my review for at least 3 months as I didnt want to appear star struck by the new gadget. Well it has been a little over 3 months now and I must say that the Samsung Epic has held up it's end of the bargain and proved to be simply the best smart phone that I have ever owned. The Epic keeps me entertained with it's media hub but also keeps me organized with its robust apps and flawless functionality. Thanks Samsung for creating this marvel of a phone.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on July 23, 2011
Posted by: truckjumper
This product has great features and takes great pictures
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on July 23, 2011
Posted by: iam120now
i love this phone. i gave you mostly 5 stars and for samsung as a whole, you got 10 stars. i've ALWAYS used samsung phones, (even though i've had 3 different providers in the last 10 years) and i have never been disappointed, ever.
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on July 23, 2011
Posted by: damexox
my display is amazing and the resolution is great but its murder on my battery life :(
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on July 23, 2011
Posted by: mrod361
from corpus christi, tx
Expertise:Intermediate
Excellent phone, so many features and things you can do with it
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A Disappointing Samsung Product
on July 24, 2011
Posted by: Retiree246
from Florida
Expertise:Expert
This is my second phone, with the first having failed within the first 20 days. This Epic 4G phone, on its own, goes into a semi silent mode where the volume is barely audible. The only way to regain the volume and control of the volume is to remove the battery and reboot. On average, I have to do this about every second or third day. Battery life is poor at best, barely managing to make it through the day with normal use and shutting down all apps as soon as I am through with them. I like the features of the phone, but the overall quality is not up to Samsung's expected standards.
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations, high cost
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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