Customer reviews from sharkninja.com
Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Average customer rating
4
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
308
4 Stars
56
3 Stars
46
2 Stars
40
1 Star
64
68%of customers recommend this product.
(
165 out of
241)
Customer Reviews for Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Customer Rating
5
Great vacuum
on December 16, 2024
Posted by: Beatrice19
I bought this to replace a vacuum that died. I have two dogs and need something reliable. I had heard about this vacuum and decided to research it. I found a great deal on it and decided to try it. I’m very happy with the vacuum and how easy it is to use. My only issue is when I try to vacuum area rugs it seems to eat the rugs. I probably need to try a different level of suction.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!!
on December 15, 2024
Posted by: April04
from Kansas
Gender:Female
I was very skeptical of a cordless vacuums because I’ve always heard the battery life is bad. But I loved the idea of the quick and easy clean up. I’ve had this one for a month and LOVE it!! It’s never died on me and I the best feature is my long hair doesn’t get caught in the bottom ever!! No more having to take the time to cut my hair out of the bottom. I also love the fact that it sucks up along the baseboards and moves so easily. I haven’t had a single issue yet and I actually enjoy vacuuming now. Sounds crazy but it takes half the time now. I would definitely recommend this vacuum!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great system for someone confined to a wheelchair!
on December 14, 2024
Posted by: JoeSki
from Sugar Run, PA.
Gender:Male
I am in a wheelchair and this system works fantastic. I love how the system breaks down so I can just use the vacuum and the crevice tool, or the pet tool. The suction is great better than some cordless vacuums
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome!
on December 14, 2024
Posted by: Yellow026
from SD
Gender:Female
Really surprised by the suction. Wonderful investment in a cleaner home. And the auto emptying is a fantastic idea! So easy to use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features and light weight.
on December 14, 2024
Posted by: cleanfreak101
from london,ky
Gender:Male
Was purchased to replace a less than satisfactory competitor's product. Was needed to clean hardwood, tile and area rugs. Have only used it a hand full of times so far but has done all that we need. The battery has done well at cleaning a 2600 square foot house and all features have performed as advertised. The lady of the house likes the clean and empty feature the most.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
New puppy mess- no problem
on December 14, 2024
Posted by: Lcascioli
from Kalamazoo mi
Gender:Female
Just got this and excited about the first use! Grab and go with nice charger stand. New puppy means lots of messes! Awesome gift to me!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Eh
on December 14, 2024
Posted by: Merry
from Florida
Gender:Female
While it cleans well, it’s heavy and the noise of constantly switching between suction modes is quite annoying. I guess I’ll get used to it. Vacuuming on rugs is also frustrating even when I’m eco mode.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Shark Clean, January 16, 2025
Hello Merry,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Cordless. We will absolutely share your feedback with the relevant teams for consideration on future products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Cordless. We will absolutely share your feedback with the relevant teams for consideration on future products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum
on December 14, 2024
Posted by: RamosIIS
Well made and designed. My wife is allergic to dust so the automatic emptying feature is appreciated.
Written by a customer while visiting sharkninja.com