Customer reviews from sharkninja.com
Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Average customer rating
4
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
308
4 Stars
56
3 Stars
46
2 Stars
40
1 Star
64
68%of customers recommend this product.
(
165 out of
241)
Customer Reviews for Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Customer Rating
5
Great cordless vacuum!
on February 3, 2025
Posted by: Layne
from Cape Coral, FL
Gender:Male
Excellent replacement to our precious shark vacuum!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don't quit your day vaccum
on February 1, 2025
Posted by: brendan312
Frequently have to dislodge clogs in the main tube and along the front roller, which is a frustrating mess and defeats the benefit of the super-sealed holding tank on the mothership. Doesn't last nearly as long as stated battery life. Doesn't work nearly as well as our really old plug-in Shark vacuum. Bought it cus we figured the top-of-the line newfangled machine could replace it. Spend the money if you're going to anyway, but don't quit your day vaccum.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 18, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear of the difficulties you've faced with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any further assistance with your product, please don’t hesitate to reach out to our team at 1-855-427-5127.
Thank you for taking the time to leave a review.
We're so sorry to hear of the difficulties you've faced with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any further assistance with your product, please don’t hesitate to reach out to our team at 1-855-427-5127.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on January 28, 2025
Posted by: gemma
from Montana
Gender:Female
It picks up everything on hardwood floors. It is quiet and lightweight. The empty system is a bonus.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on January 28, 2025
Posted by: Hill1
Simply the best and love the price. Glad I researched and found it!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great Vacuum!
on January 26, 2025
Posted by: acaciaf1_825
[This review was collected as part of a promotion.] Pros:
- Excellent suction, particularly on carpets
- Has a glow light to help show little dust spots
- Great edge cleaning
- Extra brushes are super useful for corner cleaning and getting crumbs off the couch
- Absolutely love that it suctions both directions instead of pushing dust around, lets me do my vacuuming by pulling back instead of pushing
- Excellent suction, particularly on carpets
- Has a glow light to help show little dust spots
- Great edge cleaning
- Extra brushes are super useful for corner cleaning and getting crumbs off the couch
- Absolutely love that it suctions both directions instead of pushing dust around, lets me do my vacuuming by pulling back instead of pushing
Cons:
- Top heavy and can’t stand upright on its own, must be leaned against something or set on the floor if you pause mid vacuuming
- Base is quite bulky, the large trash receptacle and side brush spots feel quite large
- Top heavy and can’t stand upright on its own, must be leaned against something or set on the floor if you pause mid vacuuming
- Base is quite bulky, the large trash receptacle and side brush spots feel quite large
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cut the Cord
on January 22, 2025
Posted by: Richie Rich
from Illinois
Gender:Male
Great so far.I do wish you could buy a second battery.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Cordless Vacuum on the Market
on January 19, 2025
Posted by: CMCino
from Shirley, MA
Gender:Male
I’ve never been happier with a vacuum than I am with this one. It works great and the auto-detect feature helps pick up the most dirt and dust, without draining the battery because the intensity changes automatically. Its a little heavy and I didn’t care for the small square brush it came with, but I ordered the small motorized hand tool for vacuuming furniture and the flex crevice tool which is good for cleaning out the dryer vent. I love that I don’t have to empty it every day, because it cleans out into the canister on the stand and I only have to empty that once or twice a month. I also love how the vacuum bends to easily get under furniture, without having to crawl on the floor. This vacuum was worth every penny.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Long time coming
on January 11, 2025
Posted by: Cathy4
from OH
Gender:Female
I waited a few years waiting for all the "tech" to be available in a cordless vacuum. It finally got here. My old Shark wouldn't die so I decided it was time to go new anyway! I am sooo happy with auto evacuate, charging and of course NO CORD. I am using it more often as it's so effortless! Way to go Shark, and thanks.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com