Customer reviews from sharkninja.com
Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Average customer rating
4
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
308
4 Stars
56
3 Stars
46
2 Stars
40
1 Star
64
68%of customers recommend this product.
(
165 out of
241)
Customer Reviews for Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Customer Rating
3
working fairly well
on February 27, 2025
Posted by: Himalottwo
from Cicero ny
Gender:Female
the vacuum changs different phases to easily causing some inconvenience
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 7, 2025
Hello,
Thank you for taking the time to leave a review.
We're disappointed to hear that you aren't happy with your vacuum. Your concern is valuable to us, and we'll definitely share your feedback with the relevant teams for consideration as we design future products. If you need any help with your product, please feel free to reach out to our team by phone at 1-855-427-5127; we're always happy to help.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're disappointed to hear that you aren't happy with your vacuum. Your concern is valuable to us, and we'll definitely share your feedback with the relevant teams for consideration as we design future products. If you need any help with your product, please feel free to reach out to our team by phone at 1-855-427-5127; we're always happy to help.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
If you're bald and have no pets
on February 24, 2025
Posted by: unhappy
from MD
Gender:Female
Great if you are bald and have no pets. Hair gets caught and tangled on every possible component and renders it inoperable.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 7, 2025
Hello,
Thank you for taking the time to leave a review.
We're sad to learn that you aren't happy with your vacuum's performance. Your concerns are important to us and we'll certainly share your feedback with the relevant teams for consideration on future products. Additionally, please feel free to reach out to our team by phone at 1-855-427-5127, so we can help ensure that your vacuum is working as it should and that you get the most from your product.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're sad to learn that you aren't happy with your vacuum's performance. Your concerns are important to us and we'll certainly share your feedback with the relevant teams for consideration on future products. Additionally, please feel free to reach out to our team by phone at 1-855-427-5127, so we can help ensure that your vacuum is working as it should and that you get the most from your product.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Horrible for rugs/multi use
on February 17, 2025
Posted by: MW101
from Carrollton, Ohio
Gender:Female
Horrible with rugs and carpet.. wanted a multi use cordless to do hardwood and then carpet/large area rugs.. can’t move the vacuum at all on rugs so it is useless. Does ok on hardwood or tiled surfaces but when moving to rug it abruptly stops and has no vacuum motion even when changing mode manually. You hurt yourself trying to vacuum Worthless to me so I have a very overpriced dust buster.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 28, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble using your vacuum on carpet/large area rugs. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble using your vacuum on carpet/large area rugs. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Battery life too short
on February 16, 2025
Posted by: Maggie
from Missouri
I bought this yesterday and it works well. I like everything about it but the battery life is incredibly short. My house is about 2700 square feet and it is going to take me 4 charges (5 hours a charge) to get the whole thing done. It would be fine to do a zone each day, but I prefer cleaning all in one day.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Convenient
on February 11, 2025
Posted by: Sandy
from Colorado
Gender:Female
Used only once, but it works very well!!!!
So convenient and ready to use!
So convenient and ready to use!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on February 11, 2025
Posted by: Smitty
I have the shark for about Three weeks and love it. Not having a cord is great
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum
on February 10, 2025
Posted by: CrystaP89
I bought this a little over a month ago and I love it
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Sweeper
on February 4, 2025
Posted by: Sandy82
from Seward, PA
Gender:Female
Absolutely love it! And love having a cordless more than I thought I would.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, February 18, 2025
Hello Sandy,
Thank you for taking the time to leave a review.
We’re glad you’re enjoying your Cordless PowerDetect!
We will certainly share your feedback with the relevant teams.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We’re glad you’re enjoying your Cordless PowerDetect!
We will certainly share your feedback with the relevant teams.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com