Customer reviews from sharkninja.com
Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Average customer rating
4
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
308
4 Stars
56
3 Stars
46
2 Stars
40
1 Star
64
68%of customers recommend this product.
(
165 out of
241)
Customer Reviews for Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Customer Rating
3
Fairly average. Not really worth the price point
on September 5, 2026
Posted by: todd82072
from Durham, NC
Gender:Male
Been using for a year. It is adequate for most routine cleaning but leaves a lot to be desired. Powerdetect is laggy in best conditions, and non functional in others, requiring reset. Suction is generally fine, but requires more than one run over hardwood to get anything granular. Battery life does not last long enough to clean an entire floor without needing recharge. Flex elbow is nice as is the self empty base. I usually default to an older, more effective (and cheaper) model to finish the job, which is disappointing given how excited I was for this model.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, SharkNinja, September 10, 2026
Hi Todd,
Thanks for taking time to leave your review.
We're sorry to hear that your Shark PowerDetect Cordless vacuum has not fully met your expectations, especially after the excitement you had when purchasing it. We understand how disappointing it can be when features such as PowerDetect performance, suction pickup, and battery runtime do not provide the cleaning experience you were hoping for. To help improve performance, we recommend cleaning the filters and brushroll regularly, as clogged filters or debris wrapped around the brushroll can reduce suction and result in needing multiple passes. The HEPA filter should be rinsed monthly, and any debris should be removed from the brushroll. We also recommend ensuring the battery is fully charged before each use to maximise runtime and maintain optimal suction performance. For tougher messes, using DETECT or BOOST mode can provide increased suction, although these modes may reduce battery life more quickly. If you'd like us to walk through any of these steps with you, please feel free to reach out via the link below and our team will be happy to assist.
https://support.sharkninja.com/contact-us
Kind Regards,
SharkNinja
Thanks for taking time to leave your review.
We're sorry to hear that your Shark PowerDetect Cordless vacuum has not fully met your expectations, especially after the excitement you had when purchasing it. We understand how disappointing it can be when features such as PowerDetect performance, suction pickup, and battery runtime do not provide the cleaning experience you were hoping for. To help improve performance, we recommend cleaning the filters and brushroll regularly, as clogged filters or debris wrapped around the brushroll can reduce suction and result in needing multiple passes. The HEPA filter should be rinsed monthly, and any debris should be removed from the brushroll. We also recommend ensuring the battery is fully charged before each use to maximise runtime and maintain optimal suction performance. For tougher messes, using DETECT or BOOST mode can provide increased suction, although these modes may reduce battery life more quickly. If you'd like us to walk through any of these steps with you, please feel free to reach out via the link below and our team will be happy to assist.
https://support.sharkninja.com/contact-us
Kind Regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Customer Rating
5
A definite upgrade
on September 3, 2026
Posted by: Jmcro11
Gender:Female
So far so good. This was a recent purchase to replace my old Dyson cordless. I’m loving this so far. I have been able to vacuum my whole house without it dying. It handles both carpet and hardwood well. It cleans great, and the bendable arm is amazing for getting under furniture. I’m also loving not having to dump the bin every five seconds. I have two golden retrievers, and its capacity is blowing me away.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great machine
on September 2, 2026
Posted by: Shark attack
We received this a few weeks ago, and so far everything about it is wonderful! It picks up and cleans beautifully. We would recommend this to everyone.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great
on September 2, 2026
Posted by: EmmaW
Love this shark cordless power detect clean and empty system by shark so much! It works so well and is so easy to use and clean. I am so happy with this product!
Written by a customer while visiting influenster.com
Customer Rating
5
Powerful, Flexible, and Ultimate Convenience
on September 1, 2026
Posted by: NickC
Right off the bat, this stick vacuum is not cheap but it backs itself up with powerful suction, flexibility, and all around convenience. The top features I love is the auto emptying charging stand, the dirt illuminating "headlights", and the near 90° bend it gives you for going under furniture.
This vacuum has several auto sensing features which gives it a nice edge over other standard stick vacs. It senses when you're vacuuming next to a wall and auto increases it's suction to get things right up against the base of the wall. It auto detects when you transition from hardwood to carpet and engages additional suction as well as another brush for carpets. I mean the carpet mode really puts it in competition with many wired standing vacuums. And lastly, something of note for the autosensing features is the dirt notification lights. There are two lights that glow more and more purple the more dirt it senses it's picking up. Helps let you know to focus more in this space even if you don't see the dust or dirt.
The auto emptying charging base is fantastic convenience. Anytime someone grabs the vac, we know it's already fully charged, empty and ready to go. The base hold quite a lot and has an airfreshener built in, so you don't get that dusty smell when it cycles its clean out of the stick vac.
Overall, if you are looking for a stick vac that is powerful, gives a lot of convenience, and want something to have for years to come, this right here is peak!
Written by a customer while visiting influenster.com
Customer Rating
5
on September 1, 2026
Posted by: scate
Gender:Female
Love my Shark. The auto empty dock and the long run time are wonderful. I do wish the vacuum part was slightly lighter weight. I had a Dyson previously and while the suction was good, it was cumbersome to empty and always made a mess when doing so.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark to the rescue!
on August 31, 2026
Posted by: truffles
from PA
Gender:Female
I used it for the first time the other day and it did not disappoint. I have 3 Shark products and love them all. I needed a new vacuum cleaner and got it in my mind to try another brand that got great reviews. It did not compare to the Shark products and after digging a little deeper I found many not so great reviews on the Miwa vacuum cleaner. I used it 2 times, and then made another purchase. ANOTHER SHARK!! I will never buy any other brand of vacuum other than a Shark again!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to operate.
on August 31, 2026
Posted by: Myke Bee
from Massachusetts
Gender:Male
Ordered before my wood floors were refinished. Works as described. Brushroll is a nice option . Perfect for collecting Golden Retriever dog fur. Suction is powerful.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com