Customer reviews from sharkninja.com
Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Average customer rating
4
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
308
4 Stars
56
3 Stars
46
2 Stars
40
1 Star
64
68%of customers recommend this product.
(
165 out of
241)
Customer Reviews for Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Customer Rating
2
Not for homes with multiple shedding dogs.
on July 17, 2025
Posted by: Corgi mom
I bought this vacuum cleaner last October and have had multiple issues with it jamming up with dog hair. I defiantly like the functionality of this vacuum cleaner but not recommend if you own more than 2 corgis or dogs who shed! I have owned lots of shark vacuums in past, and I always have one on standby. I wish I had discovered this issue sooner then later.
Response from sharkninja.comBy SharkNinja, July 18, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Cordless PowerDetect Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Cordless PowerDetect Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Yess! You wont be disappointed!
on July 2, 2025
Posted by: Bree0719
from Midlothian Texas
Gender:Female
I bought this to replace a different Shark Cordless vacuum that was terrible! This thing did the job and Shark came to the rescue w a 50% off discount to purchase it! Recommended!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum
on June 29, 2025
Posted by: Amy Girl
from WA
Gender:Female
I love this vacuum, especially the automatic empty. No more dust clouds. The only thing, the battery, when it's unplugged and in use the charging bolt status stays on like it's still on the charger and i have never had a battery life number to indicate it needs charging. That's very strange to me. This started at day one of purchase.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
I wish I liked it more ..
on June 27, 2025
Posted by: Tonya1204
from Louisiana
Gender:Female
I've had it. Few months now..and it's my least favorite shark product I own..not enough suction
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 1, 2025
Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team
a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team
a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Absolute best vacuum
on June 26, 2025
Posted by: Martin
from New Mexico
Gender:Male
My wife absolutely loves it. She is a big shark fan and this shark she says is the best she has ever had. She loves the power it has and auto power kicks on when needed all on its own. **********
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Perfect for Daily Cleanup!
on June 26, 2025
Posted by: KMW82
from Kentucky
Gender:Female
I've had the power detect clean and empty for almost a month now so I feel I can give it a fair review. Since unboxing and assembling, I have used it every single day, sometimes multiple times a day. For context, I live on a farm, I have horses and a dog. Myself, my Husband, and the dog are in and out of the house multiple times a day to care for the horses and do other farm chores. Hay falls off our clothes, hair falls off the dog, wood shavings, dirt, and God knows what else come off our boots, pants, etc and we need something easy and fast to help keep things clean. Our robot choked daily from the mess we all drag in and eventually just stopped working all together. If you're not familiar with farm life, it's literally impossible without stripping shoes/clothes all off outside before entering the home NOT to drag something dirty inside. If you know, you know.
So far, this vacuum has fit the bill for what we need. Quick and easy cleaning up (think 15 minutes or less). On hardwoods/tile/hard floors, it's great! It's a little weird on the rugs we have. Sometimes it's hard to push on them depending on the rug thickness-this is the reason for giving 4 stars. If you only have carpet, this may not be for you.
I am absolutely in love with the auto empty, and I don't think I would like the vacuum nearly as much without that feature. I also love that you can use it as a hand held to get to smaller, or raised locations and have used it to clean vent covers, window sills, etc.
Now, would I use this as a primary vacuum to do a deep clean on my entire house? No. But for quick daily cleaning so our floors aren't a complete disaster? This vacuum is perfect and it does exactly what I wanted it for with ease.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Overall good but handle
on June 26, 2025
Posted by: Mom of three
from Ohio
Gender:Female
It's a great cordless vacuum. My biggest issue is the handle. My knuckle on my thumb rubs against the canister and gets rubbed raw while vacuuming.
Response from sharkninja.comBy SharkNinja, July 1, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the handle for your Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product,
please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the handle for your Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product,
please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
HELP!!
on June 24, 2025
Posted by: Lisavv
from Albuquerque, NM
Gender:Female
This is a hard review to post as it seems I'm the only one in the world who has found issues with Shark vacuums not wanting to work on washable rugs!! I'm talking 9 ft x 12 ft rugs not just little ones. It stops working like it sucked up the rug or got caught. The Vertex liftaway corded/power detect liftaway corded and now this new cordless. Which speaks to its great suction power but what on earth am i going to do with my over $1500 worth of Shark vacuums and no way to vacuum all my new rugs?!?!? Help!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com