Customer reviews from sharkninja.com
Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Average customer rating
4
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
308
4 Stars
56
3 Stars
46
2 Stars
40
1 Star
64
68%of customers recommend this product.
(
165 out of
241)
Customer Reviews for Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Customer Rating
3
Happy..kind of.
on September 2, 2025
Posted by: karen1313
I like the weight and size of it, but I am disappointed that the dog hair get caught up in the rollers. It had mentioned that it wouldn't do that, but unfortunately it does. Not knowing it was doing it the machine started running hot and then shut itself off, which is a good thing I guess. All in all it works good.
Response from sharkninja.comBy SharkNinja, September 2, 2025
Hi Karen1313, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Shark Cordless Power Detect would over eat and pet hair gets caught in the rollers. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
2
Disagree with your advertisement
on September 1, 2025
Posted by: Rosa
from Dallas, TX
Gender:Female
Definitely not what it’s hyped up to be. I disagree that it has a strong suction. It definitely leaves dirt behind. It does not life dirt out of the edges as the commercial shows. I feel very deceived. Not happy at all with my purchase. I will stick to Dyson.
Response from sharkninja.comBy SharkNinja, September 2, 2025
Hello Rosa, Thank you for taking the time to leave a review. We’re really sorry to hear that the vacuum didn’t meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.If you’d like to speak with us further, please reach out to 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark cordless power detect.
on September 1, 2025
Posted by: Doobs
I bought the Shark Cordless power detect because I wanted something I could grab quickly and not have to use a cord. Also love the clean and empty system. It also is light enough it doesn’t bother my osteoarthritis. Love my Shark products.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
AWESOME Vacuum !!
on August 25, 2025
Posted by: Rocj
So far.....so good.....This is our 3rd Shark Vacuum....our 1st cordless....it is lightweight.....attachments snap on and off with ease. The suction (Like all Shark vacuums) is VERY strong. Love the docking station.....It's a MUST BUY!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best vacuum ever!
on August 24, 2025
Posted by: Carol Rose
from Aniwa, WI
Gender:Female
Best vacuum I've ever had! I just love this thing. The suction is phenomonal, the emptying feature is fantastic. Can't say enough good things about it! I have 3 cats and this is a lifesaver.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Light, great detection and gets the job done
on August 23, 2025
Posted by: M1K2G3
from Maryland
Gender:Female
I totally like the detection of what surface it is vacuuming, how light it is, and how easy it is to maneuver. The battery lasts a surprisingly long time—or maybe I don't last that long! The hand tools are not the greatest, but they are suitable for a quick flyover on the trim boards. The self-clean system does not fully empty the contents; it sometimes gets hung up on the way it is designed. I liked it so much that I bought another one!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Happy with it!
on August 21, 2025
Posted by: MarySha
from Apex NC
Gender:Female
I’m impressed with how much this picks up. I did a lot of research before buying. I replaced an old Shark Rocket and I’m glad I went with this model. The auto empty feature is great.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on August 16, 2025
Posted by: mmmel
from Rochester, NY
Gender:Female
We've had this about 2 weeks now and it has been great to use all over the house. I'm super impressed how well it does on hardwood floors. It's a little hard to push it on a dirty rub when it's sucking so hard, but not so bad you can't do it. It has done great at sucking up bugs, cleaning the baseboards, and the suction on it is top notch. I am not disappointed at all. I should add the self emptying container was something my husband really wanted, but this was a top notch decision to get. So easy, and maintains the dog smell so well.
Written by a customer while visiting sharkninja.com