Customer reviews from sharkninja.com
Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Average customer rating
4
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
308
4 Stars
56
3 Stars
46
2 Stars
40
1 Star
64
68%of customers recommend this product.
(
165 out of
241)
Customer Reviews for Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Customer Rating
1
Don’t bother, it’s a complete waste of money.
on November 14, 2025
Posted by: Sharksucks23
Gender:Female
This is the worst vacuum I have used in my lifetime. If you have a pet that sheds, it is absolutely not for you. I have had this vacuum for 3 months and the main attachment is not working at all. Pet hair clumps under the intake rendering it completely ineffective. Shark used to be a great value, now it is just a cheap piece of junk.
Response from sharkninja.comBy SharkNinja, November 17, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear about your experience with the vacuum and the challenges with pet hair. That’s not the experience we want for our customers. We’d like to review this further and see how we can help. We kindly invite you to reach out to our team via phone at 1-855-427-51271 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
Thank you for taking the time to leave a review.
We’re truly sorry to hear about your experience with the vacuum and the challenges with pet hair. That’s not the experience we want for our customers. We’d like to review this further and see how we can help. We kindly invite you to reach out to our team via phone at 1-855-427-51271 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
unbelievable product
on November 14, 2025
Posted by: Grumman1
Gender:Male
I have given this unit 30 days....I hate that I wasted so much money on my two Dyson stick vacuums, first time I ever bought anything on sale that I would have gladly given full price for, battery last way longer than I do, sensing system is so cool, it does what it need on its own to get the job done, first vacuum i have ever owned that will keep up with my three Aussies
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great power and convenience
on November 13, 2025
Posted by: Angie M
from NC
Gender:Female
I have only had this vacuum for a few weeks but I love the power it has! I also love how easy it is to detch and change attachments. It’s got amazing suction and it’s so convenient!!! Super satisfied
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love the empty tank with a push of a button
on November 12, 2025
Posted by: Kfdohm
Love it, enjoying using it very day ,easy to use , and empty tank
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very powerful
on November 11, 2025
Posted by: Sram
from WEST VIRGINIA
Gender:Male
It's the best sweeper that i ever had can't stop using it very powerful sweeper.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product - comparable to Dyson
on November 10, 2025
Posted by: Cdam
from Cincinnati
Gender:Female
This is a great lightweight product! The suction on carpet is fantastic and the light on the unit makes cleaning hard surface flooring much easier. Great included tools too.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on November 10, 2025
Posted by: Ken 56
Gender:Male
We've only had it two weeks but so far it's been very easy to use. With three dogs it makes our cleanup so much easier. Very happy so far.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
My favorite vacuum!
on November 10, 2025
Posted by: Bswpaola
Gender:Female
I’ve only had it for two weeks but I’m obsessed with it! It’s better than my LG and Dyson that I’ve had. It is really long and I’m very short so that’s kind of annoying but I love that it picks up every crumb especially with a crawling baby.
Written by a customer while visiting sharkninja.com