Customer reviews from sharkninja.com
Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Average customer rating
4
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
308
4 Stars
56
3 Stars
46
2 Stars
40
1 Star
64
68%of customers recommend this product.
(
165 out of
241)
Customer Reviews for Shark - Refurbished Excellent - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
Customer Rating
5
Super!
on March 4, 2026
Posted by: Vizzy
Gender:Male
I love my new vacuum. It works everywhere. And it lasts so long!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on March 3, 2026
Posted by: Handy
Gender:Male
Works really well. Super happy with purchase. I would recommend.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Easy to Use
on March 2, 2026
Posted by: Quiltjunkie
Love this being cordless and has some cool features but still not completely sure how to use...can't figure out how to change the power mode or maybe it's just automatic. Love that it self charges and empties when it docks. Going to have to print out a manual to figure the whole thing out.. Just like the Shark stick vacuum it replaced not that great at getting carpets really clean but I have another vacuum for those and my house is half hard surface so this is perfect.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing features for a truly clean home
on March 2, 2026
Posted by: Rushie85
from Washington State
Gender:Female
We love all the bells and whistles this has to offer. The dirt detection light, automatic switch for flooring differences, the quiet mode and the way the tube bends for hard to reach places are all wonderful features. I was worried it would be too heavy, but it is much lighter than the Dyson model with similar features. I especially love the addition of the soft roller in the front which the lower versions do not have.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark has it all.
on February 28, 2026
Posted by: WaltL
Awesome product. Vacuum is powerful, very easy to use, especially like the self empty and charging features. Would definitely recommend to anyone looking for a powerful, handy cordless vacuum
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cordless!
on February 28, 2026
Posted by: KatD5
from Northwest Indiana
Gender:Female
Purchased 3 weeks ago. There was so many features that immediately attracted me to this product and I'm so glad I bought it . Cordless was the first thing that attracted me and then the fact that it is lightweight the suction capability is off the chain whether it is used on hardwood or carpet. I have a dog and I have been unable to get all the hair up with my previous vacuum and I couldn't believe how much dirt and dust came out of my carpets from using this new
vacuum. Would recommend! The best vacuum cleaner I've ever owned.
vacuum. Would recommend! The best vacuum cleaner I've ever owned.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very versatile!
on February 28, 2026
Posted by: Countryboy
from Tulsa,ok
Gender:Male
Ive had this for a few weeks now. It is lite and so versatile when usung around the house. Not saying you need it. But the self clean is nice. Then when the main container gets full you empty it. So if it matches the longevity of other shark products I have bought. I will be very happy with it.
Cause ive used this on blinds to on top of cabinets to crevices on couch and chairs and so much more. Buy it and be happy.
Cause ive used this on blinds to on top of cabinets to crevices on couch and chairs and so much more. Buy it and be happy.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Poor batter and self cleaning
on February 27, 2026
Posted by: Gingerxi
Gender:Male
Convenient but battery power doesn’t get through our whole 2900 sf house that’s all tile. It also does t suck the hair that gets stuck on the forks combing the brush, it has to be removed ever 2-3 vacuums.
Response from sharkninja.comBy SharkNinja, February 28, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that your PowerDetect's battery dies before cleaning your entire home. We're also disappointed by the frustration caused by having to remove hair that gets stuck on the brushroll. We’d feel the same way in your shoes. If you’d like to speak with us further, please visit the link here:
https://support.sharkninja.com/contact-us or visit our self-help guide here: https://support.sharkninja.com/en-CA/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We’re truly sorry to hear that your PowerDetect's battery dies before cleaning your entire home. We're also disappointed by the frustration caused by having to remove hair that gets stuck on the brushroll. We’d feel the same way in your shoes. If you’d like to speak with us further, please visit the link here:
https://support.sharkninja.com/contact-us or visit our self-help guide here: https://support.sharkninja.com/en-CA/article/IP3000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide-ca
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com