Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
2
Bad phones
on August 22, 2025
Posted by: Badphone
[This review was collected as part of a promotion.] Purchased my phone back in July 2024 an answer today, August 22, 2025 the phone when you open it the screen is black blank nothing that’s right would bring it back. It was a drop but nothing just so happened. A friend of mine has the same phone and there’s went out the day before. Even try to hard reboot, nothing happens what going on with these phones is this a known problem
Value
2
Response from Samsung USBy R&R, August 26, 2025
Hi there,
Thank you so much for sharing your experience with your Galaxy Z Flip6! We truly appreciate how much this device means to you and are grateful you took the time to tell us about it. The Galaxy Z Flip6 was designed with durability and a more interactive experience to support its structure. It can be really frustrating when your phone isn't responding, especially after you’ve already tried rebooting. At this point, reaching out to our Samsung Support Team might be the best step, they can help you explore all your options. We've partnered with uBreakiFX so you can conveniently visit any of their many locations across the US. Plus, Samsung Care+ offers extra coverage for eligible devices, providing extended protection and peace of mind. Be sure to check if you’re enrolled to see what benefits are available to you. We’re excited to help you get your flip back up and flipping happily again. Thanks again for your review and for being a special part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with your Galaxy Z Flip6! We truly appreciate how much this device means to you and are grateful you took the time to tell us about it. The Galaxy Z Flip6 was designed with durability and a more interactive experience to support its structure. It can be really frustrating when your phone isn't responding, especially after you’ve already tried rebooting. At this point, reaching out to our Samsung Support Team might be the best step, they can help you explore all your options. We've partnered with uBreakiFX so you can conveniently visit any of their many locations across the US. Plus, Samsung Care+ offers extra coverage for eligible devices, providing extended protection and peace of mind. Be sure to check if you’re enrolled to see what benefits are available to you. We’re excited to help you get your flip back up and flipping happily again. Thanks again for your review and for being a special part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Not Just a Phone, It's the Future in your pocket
on August 22, 2025
Posted by: ZmoreFlip
[This review was collected as part of a promotion.] I've had my Galaxy Z Flip for a while now, and it still puts a smile on my face every time I fold it shut. The design is a brilliant blend of nostalgia and cutting-edge tech. It’s incredibly compact, fitting into any pocket with ease, but opens up to a stunning, full-sized display. Flex Mode is the killer feature I never knew I needed—propping it on a table for hands-free video calls or watching videos is a genuine game-changer.
The real surprise has been Galaxy AI. It has supercharged my daily routine. Being able to circle something in a photo or on a webpage and instantly get search results with Circle to Search feels like magic. I've also used Photo Assist to remove distractions from pictures with a few simple taps, and Live Translate on a phone call is just mind-blowing. These aren't gimmicks; they are deeply integrated tools I now use every day.
The Ecosystem Advantage: As the centerpiece of my setup, the Z Flip is the perfect hub. It’s where I dive deep into my health stats gathered from my Galaxy Watch and Ring via the Samsung Health app. It's the command center for finding my Galaxy Buds and managing all my connected devices. It’s the brain of the entire operation, and it performs flawlessly. If you want a phone that stands out and acts as the core of a powerful ecosystem, the Z Flip is in a class of its own.
The real surprise has been Galaxy AI. It has supercharged my daily routine. Being able to circle something in a photo or on a webpage and instantly get search results with Circle to Search feels like magic. I've also used Photo Assist to remove distractions from pictures with a few simple taps, and Live Translate on a phone call is just mind-blowing. These aren't gimmicks; they are deeply integrated tools I now use every day.
The Ecosystem Advantage: As the centerpiece of my setup, the Z Flip is the perfect hub. It’s where I dive deep into my health stats gathered from my Galaxy Watch and Ring via the Samsung Health app. It's the command center for finding my Galaxy Buds and managing all my connected devices. It’s the brain of the entire operation, and it performs flawlessly. If you want a phone that stands out and acts as the core of a powerful ecosystem, the Z Flip is in a class of its own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Missing Piece of the Health Puzzle
on August 22, 2025
Posted by: ZmoreRing
[This review was collected as part of a promotion.] The Galaxy Ring is the most innovative piece of tech I've used in years. It’s a marvel of engineering—a powerful health tracker in a device that is so comfortable and discreet, I forget I’m even wearing it. For someone who doesn't always like wearing a watch to bed, the Ring is a revolution. It tracks my sleep stages, heart rate variability, and skin temperature with incredible precision, providing a depth of insight my watch alone couldn't offer.
The power of the Ring is unlocked through Galaxy AI. Each morning, I get a "Vitality Score" or "Readiness Score" in the Samsung Health app. This isn't just raw data; it's an AI-powered analysis of my sleep and activity that tells me how prepared I am for the day ahead. It uses my personal trends to offer tailored advice, helping me understand when to push harder in a workout and when to prioritize rest.
The Ecosystem Advantage: The Ring is the perfect specialist that complements the rest of my devices. It works in tandem with my Galaxy Watch—the Ring handles the detailed overnight and recovery data, while the Watch tracks my active daytime hours and workouts. All of this information flows into the Samsung Health app on my Z Flip, creating a single, truly holistic 360-degree view of my well-being. It’s the ultimate device for anyone serious about understanding their health.
The power of the Ring is unlocked through Galaxy AI. Each morning, I get a "Vitality Score" or "Readiness Score" in the Samsung Health app. This isn't just raw data; it's an AI-powered analysis of my sleep and activity that tells me how prepared I am for the day ahead. It uses my personal trends to offer tailored advice, helping me understand when to push harder in a workout and when to prioritize rest.
The Ecosystem Advantage: The Ring is the perfect specialist that complements the rest of my devices. It works in tandem with my Galaxy Watch—the Ring handles the detailed overnight and recovery data, while the Watch tracks my active daytime hours and workouts. All of this information flows into the Samsung Health app on my Z Flip, creating a single, truly holistic 360-degree view of my well-being. It’s the ultimate device for anyone serious about understanding their health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Soundtrack to My Life, Now Smarter Than Ever
on August 22, 2025
Posted by: ZmoreBuds
[This review was collected as part of a promotion.] Every great ecosystem needs a fantastic audio component, and my Galaxy Buds deliver in every way. The sound quality is rich and immersive, with deep bass and crisp highs. But the star of the show is the Active Noise Cancellation. It's powerful enough to silence the drone of a commute or the noise of a busy gym, letting me focus on my music or podcast. They are also incredibly comfortable; I can wear them for hours without any fatigue.
What elevates them from great to exceptional is Galaxy AI. The Live Translate feature is simply incredible. I can be in a conversation with someone speaking another language, and the Buds will translate for me in near real-time. It feels like something straight out of science fiction. The intelligent audio switching is also seamless, automatically connecting to my Z Flip when a call comes in, even if I was just listening to music on my watch.
The Ecosystem Advantage: This seamless integration is what it's all about. I can be watching a movie on my tablet, and the Buds will intelligently switch to my Z Flip when a call comes in, then switch back afterward without me doing a thing. I love starting a run with music playing from my phone and then leaving my phone behind, with the Buds automatically connecting to my Galaxy Watch to continue the playlist. They are the perfect, intelligent audio link in my Samsung chain.
What elevates them from great to exceptional is Galaxy AI. The Live Translate feature is simply incredible. I can be in a conversation with someone speaking another language, and the Buds will translate for me in near real-time. It feels like something straight out of science fiction. The intelligent audio switching is also seamless, automatically connecting to my Z Flip when a call comes in, even if I was just listening to music on my watch.
The Ecosystem Advantage: This seamless integration is what it's all about. I can be watching a movie on my tablet, and the Buds will intelligently switch to my Z Flip when a call comes in, then switch back afterward without me doing a thing. I love starting a run with music playing from my phone and then leaving my phone behind, with the Buds automatically connecting to my Galaxy Watch to continue the playlist. They are the perfect, intelligent audio link in my Samsung chain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 23, 2025
Posted by: Rossy78
[This review was collected as part of a promotion.] Love it. This phone is great, love the cam and the futures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on August 23, 2025
Posted by: wel51x
[This review was collected as part of a promotion.] I simply love the small footprint. In general this is a GREAT phone. The new Galaxy AI feature is also quite helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how compact it is!
on August 23, 2025
Posted by: theorganism
[This review was collected as part of a promotion.] I absolutely love this phone! My favorite thing is that once folded, it is compact and it's still functional through the smaller screen for messages, notifications, and most importantly, music playback no matter the music app.
I can pretty much do anything and everything through this phone and easily sync to other devices. I appreciate the size of the phone while opened as it is adequate for me and my on-the-go lifestyle so I prefer to carry light but still have functionality.
I can pretty much do anything and everything through this phone and easily sync to other devices. I appreciate the size of the phone while opened as it is adequate for me and my on-the-go lifestyle so I prefer to carry light but still have functionality.
I am not a fan of Galaxy AI or AI in general for how bad it is at using lots of water during production, but it is nice to have as an option. It is still pretty much in its infancy so I will let the rest of you workout the kinks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small but Powerful
on August 23, 2025
Posted by: PitanVa
[This review was collected as part of a promotion.] I changed Samsung device as I previously had the S21 model the Z flip may be small which I one reason I bought the phone but it is powerful. Has all of today's apps and much more and with all the Galexy AI , gemini, features makes the phone even better along with a battery that holds a charge all day long where as before I had to charge my old phone 2 or three times a day . I use my phone for shopping, play games, messaging , writing emails and so forth .I would highly recommend the Z flip phones from Samsung .
Value
5
Written by a customer while visiting Samsung US