Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
2
BAD SCREEN
on August 22, 2025
Posted by: Markbos
[This review was collected as part of a promotion.] The screen has gone bad. There is a bright light on the right side of screen that goes from top to bottom. There is also a black area which is getting larger on the bottom
Value
2
Response from Samsung USBy R&R, August 25, 2025
Greetings Markbos,
Thank you for letting us know about your Galaxy Z Flip6. We know how frustrating it can be when your device isn't working quite right. The display is such a crucial part of how you navigate and get things done, so we totally understand how important full functionality is. Luckily, your device is covered by Galaxy Z Assurance, which helps reduce costs on screen repairs. We’ve teamed up with uBreakiFix, an authorized Samsung repair partner, with over 600 locations; you’re sure to find one nearby! Plus, all Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. For even more peace of mind, you might consider adding Samsung Care+ on compatible devices, which provides extended coverage and support. Feel free to reach out to our Samsung Support Team for more details about your options. We really appreciate your trust in us and are eager to help get your device back to perfect shape. We're always here to support you. Thanks for choosing Samsung and its innovative technology!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know about your Galaxy Z Flip6. We know how frustrating it can be when your device isn't working quite right. The display is such a crucial part of how you navigate and get things done, so we totally understand how important full functionality is. Luckily, your device is covered by Galaxy Z Assurance, which helps reduce costs on screen repairs. We’ve teamed up with uBreakiFix, an authorized Samsung repair partner, with over 600 locations; you’re sure to find one nearby! Plus, all Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. For even more peace of mind, you might consider adding Samsung Care+ on compatible devices, which provides extended coverage and support. Feel free to reach out to our Samsung Support Team for more details about your options. We really appreciate your trust in us and are eager to help get your device back to perfect shape. We're always here to support you. Thanks for choosing Samsung and its innovative technology!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z flip 6
on August 22, 2025
Posted by: SugoiKimochi
[This review was collected as part of a promotion.] Its a good size to smaller pocket when you fold it. Especially if youre a girl because I pocket size dont run big .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is versatile and fun
on August 22, 2025
Posted by: Marinerfan
[This review was collected as part of a promotion.] I love how flexible android devices are and the z flip 6 embodies this with a dash of fun. I particularly enjoy being able to fold it into different angles depending on my use like watching videos, using the flashlight, etc. I also really like how much you can customize the outside screen, including the customizable gifs (soundless videos) slideshow you can create. I also enjoy being able to answer the phone without opening my phone. Also use my phone with Google home and also Samsung wallet. I wish there were more cases available but overall the phone has been really amazing for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerful Little Companion
on August 22, 2025
Posted by: KamomilePea
[This review was collected as part of a promotion.] I love my Galaxy Z Flip 6 because it's cute, powerful, convenient, and the AI chat translation has helped tremendously. This phone is absolutely my style. It is cute, and has a lot of attitude and style. I loved the matte pastel color selection (I got yellow.) I use a case that allows me to clip it to belt loops and my bags. When folded it's small enough to look like a cute accessory, and adds to my overall style. I love that the Z Flip 6 is powerful. When I've been out about using it all day, reading on it, using social media, texting, making phone calls it has never died on me. It runs gaming apps smoothly. The camera quality is great. I really love that because it folds I have the option to use the back camera as a selfie camera. And, it's durable. I've dropped it, and it just keeps on Flipping. The phone is also the most convenient phone I've used because of the outer display. I love that I can use the mobile pay option quickly using the outer display. I can quickly check texts, check missed calls, make calls, play music, take photos, use social media, voice record. The outer display is great. The AI chat feature has helped me tremendously. My boyfriend's family has a family group chat that I am included in. They all speak and type in Mandarin. I don't understand or read Mandarin, so before I would have to copy and paste into a translator or ask him if I wanted to know. Now, my Z Flip 6 does it for me, and I feel more included. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device
on August 22, 2025
Posted by: Fay22Sh
[This review was collected as part of a promotion.] Having owned the Galaxy Z Flip for eight months, I must say it has been quite impressive. I have awarded it four stars, primarily due to the somewhat inconsistent battery life. While it can last a full day on certain occasions, on others, it may only last for ten hours.
I am particularly fond of its compact design and user-friendly interface. The camera captures stunning photographs, and the Galaxy AI features have proven to be incredibly helpful. I frequently utilize these features for restaurant recommendations on Google, photo editing, and enhancing my emails. Overall, it is a fantastic phone offered at a reasonable price.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Greetings Fay22Sh,
We’re glad you’ve been enjoying your Galaxy Z Flip6 over the past few months. The compact form factor and intuitive camera are designed to make everyday moments easier to capture. It’s wonderful to hear that you are utilizing Galaxy AI to its fullest potential. From restaurant recommendations to photo edits, you have definitely added convenience to your routine. Battery experience can vary based on usage, and we appreciate you sharing your perspective. We recommend optimizing your battery usage based on your needs. For heavier usage, consider dimming the screen brightness or enabling power-saving mode. There are many ways to conserve battery life, and we have linked an article below on how to get the most out of your device’s battery. We really appreciate you highlighting the Flip’s versatility and user-friendly design. Thank you for being part of the Samsung journey. We are happy to have you with us on this ride of innovation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad you’ve been enjoying your Galaxy Z Flip6 over the past few months. The compact form factor and intuitive camera are designed to make everyday moments easier to capture. It’s wonderful to hear that you are utilizing Galaxy AI to its fullest potential. From restaurant recommendations to photo edits, you have definitely added convenience to your routine. Battery experience can vary based on usage, and we appreciate you sharing your perspective. We recommend optimizing your battery usage based on your needs. For heavier usage, consider dimming the screen brightness or enabling power-saving mode. There are many ways to conserve battery life, and we have linked an article below on how to get the most out of your device’s battery. We really appreciate you highlighting the Flip’s versatility and user-friendly design. Thank you for being part of the Samsung journey. We are happy to have you with us on this ride of innovation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone of the Future
on August 22, 2025
Posted by: ReeLife
[This review was collected as part of a promotion.] This phone is technology that I could not have imagined ten years ago. From Galaxy AI features that make things like taking notes and sending messages while driving so so so easy, but the phone itself is physically so enjoyable to use. You know how pants for women never have pockets or they are to tiny to be useful? Well, my z flip fits in my front pocket! It's compact but so powerful. The camera is AMAZING and the selfie features with the front cover screen are insane.
Believe me, you need a new phone, it must be a Samsung Galaxy, and it must be a z flip 6.
Believe me, you need a new phone, it must be a Samsung Galaxy, and it must be a z flip 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutetly perfect Flip Phone
on August 22, 2025
Posted by: DUFF1174
[This review was collected as part of a promotion.] The phone has plenty of storage, battery lasts a long time even when gaming. Charges Fast. Photos come out crisp and on color
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All I can say is size matters!
on August 22, 2025
Posted by: LEGATUS
[This review was collected as part of a promotion.] The features of this phone are amazing. It all starts with the size for me, it is small and light weight but has no trade offs. All of the tech and battery life still remain.
Value
5
Written by a customer while visiting Samsung US