Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
4
Great phone
on August 19, 2025
Posted by: MekiaSLD
[This review was collected as part of a promotion.] I don't personally use the Galaxy AI, I feel like it's too invasive but hooray to anyone who does. But I do like my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Strwbrrymlky
[This review was collected as part of a promotion.] Galaxy Ai helps when I try to reverse Google search or when I am bored I like to make little drawings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really fun phone
on August 19, 2025
Posted by: ZflipFan
[This review was collected as part of a promotion.] My Galaxy Z flip6 has been fantastic, love the improved design over the flip4 with the flat close, sharper corners, and big cover screen. I use the cover screen for many daily activities such as texting, calculator, Spotify, etc.
Have not found much use for the Galaxy AI yet, but perhaps in the future.
Have been a fan of the Z flip series since it came out, lotsa fun.
Have not found much use for the Galaxy AI yet, but perhaps in the future.
Have been a fan of the Z flip series since it came out, lotsa fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a great buy
on August 19, 2025
Posted by: Susie1
[This review was collected as part of a promotion.] After only a few months this phone has a line halfway across the screen where it folds and it's said they will not replace with warranty. It's literally less than a year and I regret paying it off in full. It also gets very hot on the outside screen which is not something I've experienced with Samsung before. I'm very disappointed to the point it's senseless to even try selling it. I refuse to pay to fix something that should be fixed under warranty
Value
3
Response from Samsung USBy R&R, August 20, 2025
Thank you so much for reaching out, Susie1! We truly appreciate you sharing your thoughts on your Galaxy Z Flip6. One great benefit of the Galaxy Z Flip6 is the Galaxy Z Assurance, which offers you free services and discounts on screen repairs if needed. Plus, with uBreakiFix as an authorized repair location, you can visit one of the 600 convenient locations across the US. We encourage you to explore all the wonderful benefits of Galaxy Z Assurance to find an option that suits you best. Thank you again for your review and for choosing Samsung. We're grateful to have you with us!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Z Flip 6 review
on August 19, 2025
Posted by: Bigdogmontoya
[This review was collected as part of a promotion.] The Z flip 6 has been a great phone it is very responsive. I am really enjoying the AI feature it has really helped me very much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My flip is rful, beautiful and small for pockets
on August 20, 2025
Posted by: Truthisunreal
[This review was collected as part of a promotion.] Wow, the flip phone is truly something else. It's got so much power packed into such a sleek design, I can't believe it. Plus, the way it looks is just gorgeous, seriously. And the best part? It's small enough to easily slip into your pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Fold damage hasn't been fixed
on August 20, 2025
Posted by: Hatesamsung
[This review was collected as part of a promotion.] They still have not fixed the issue with damage on the crease happening. I, and several others, have had this happen. They don't want to acknowledge it or help with it. I'm done with Samsung phones.
Value
2
Response from Samsung USBy R&R, August 25, 2025
Hello there,
Thank you so much for sharing your thoughts on your Galaxy Z Flip6! We’re excited to let you know it’s built to be more durable, with an upgraded armored aluminum frame and Corning Gorilla Glass Victus 2 for great display protection, truly one of the most refined foldable designs out there. We’ve also made exciting improvements with the Galaxy Z Flip7. If you’d like to tell us more about your experience with the damage at the crease of your phone, we’re here to support you. Whether it’s warranty, Galaxy Z Assurance, or a visit to uBreakiFix, we’re happy to help. We really appreciate your review and thank you for choosing Samsung!
-Ty
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Thank you so much for sharing your thoughts on your Galaxy Z Flip6! We’re excited to let you know it’s built to be more durable, with an upgraded armored aluminum frame and Corning Gorilla Glass Victus 2 for great display protection, truly one of the most refined foldable designs out there. We’ve also made exciting improvements with the Galaxy Z Flip7. If you’d like to tell us more about your experience with the damage at the crease of your phone, we’re here to support you. Whether it’s warranty, Galaxy Z Assurance, or a visit to uBreakiFix, we’re happy to help. We really appreciate your review and thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great device, needs some improvement
on August 20, 2025
Posted by: Onidrac
[This review was collected as part of a promotion.] I love my z flip 6, it is such an improvement from the flip 5. Previous iterations had issues with the cover, but I really appreciate how flat the 6 folds and haven't had any issues with the screen protector coming up on the crease. It would be perfect if it had a better camera and didn't get so hot all the time.
Value
4
Response from Samsung USBy R&R, September 11, 2025
Greetings Onidrac, Thank you for reaching out and sharing your thoughts on your Galaxy Z Flip6. We’re glad you recognize the balance between performance and design in the Flip6. Compact and powerful, it’s built for life on the go. We appreciate your insight on the device’s screen protector. As you may know, your device is part of the Galaxy Z Assurance, where one of the benefits is screen protector replacement. More information about it will be linked below. We thank you for sharing your thoughts, and we appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US