Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
2
Cool phone, grear camera, design needs work..
on August 13, 2025
Posted by: AggravatedAgain
[This review was collected as part of a promotion.] I have wanted this phone since I saw the first one come out. Love the "flip phone" concept. It's great for me because I always somehow find my previous phone slipping out of my pocket any time I move. With the flip having it closed it fits nicely in my sweatshirt pocket or jeans and doesn't fall out. It's got a great quality camera and video camera. Love the galaxy AI features.
Now for the reason it only got 2 stars.... I have had to replace it 2 times due to, according to what the people at the phone company said, problems with the screen in which the inside screen (main phone screen when open) stops working for no apparent reason. I've treated each phone wit so much care to make sure nothing happened to it because it is rather expensive, but the screen still has the same issue. First time I had the phone for about 3 months then it had a black spot that appeared out of nowhere and just got bigger and bigger until the whole screen was black. Then the next one started flashing yellow like a strobe light about 5 months after I got it , did that for a week which made the inner screen useless for the whole time then was perfectly fine for about another month then the black spot came, it started flashing again and the inner screen was gone. Like I said, there was no damage to the screen, it jus started to not work out of nowhere which was very disappointing especially for the price I paid for the phone. I'm very grateful they replaced it, but I hope they work on that issue.
Now for the reason it only got 2 stars.... I have had to replace it 2 times due to, according to what the people at the phone company said, problems with the screen in which the inside screen (main phone screen when open) stops working for no apparent reason. I've treated each phone wit so much care to make sure nothing happened to it because it is rather expensive, but the screen still has the same issue. First time I had the phone for about 3 months then it had a black spot that appeared out of nowhere and just got bigger and bigger until the whole screen was black. Then the next one started flashing yellow like a strobe light about 5 months after I got it , did that for a week which made the inner screen useless for the whole time then was perfectly fine for about another month then the black spot came, it started flashing again and the inner screen was gone. Like I said, there was no damage to the screen, it jus started to not work out of nowhere which was very disappointing especially for the price I paid for the phone. I'm very grateful they replaced it, but I hope they work on that issue.
Value
2
Response from Samsung USBy R&R, August 15, 2025
Hello there,
We’re happy to hear how much you enjoy the Galaxy Z Flip6’s compact design, pocket-friendly portability, and the quality of its camera and Galaxy AI features. This device was designed to combine innovative foldable technology with everyday practicality, giving you the flexibility to take great photos, watch premium videos, and keep your phone safely stored away when not in use. The inner screen is built to provide an immersive viewing experience while preserving the unique foldable form factor that distinguishes the Galaxy Z series. With its sleek look, high-quality display, and smart features, the Galaxy Z Flip6 offers a perfect mix of style, convenience, and advanced innovation for those seeking something truly unique. Thank you for being part of the Samsung family.
-Ty
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We’re happy to hear how much you enjoy the Galaxy Z Flip6’s compact design, pocket-friendly portability, and the quality of its camera and Galaxy AI features. This device was designed to combine innovative foldable technology with everyday practicality, giving you the flexibility to take great photos, watch premium videos, and keep your phone safely stored away when not in use. The inner screen is built to provide an immersive viewing experience while preserving the unique foldable form factor that distinguishes the Galaxy Z series. With its sleek look, high-quality display, and smart features, the Galaxy Z Flip6 offers a perfect mix of style, convenience, and advanced innovation for those seeking something truly unique. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
LOVE AT FIRST SIGHT AND TOUCH
on August 13, 2025
Posted by: Katutiny143
[This review was collected as part of a promotion.] Expectacular design and performance. Camera is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Usage on Point
on August 13, 2025
Posted by: InquiringMind
[This review was collected as part of a promotion.] The circling of and searching things on my screen using Galaxy AI has really made things easy for my inquiring mind...lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best phone I have ever owned!
on August 13, 2025
Posted by: FlippinLovinthisPhone
[This review was collected as part of a promotion.] The Galaxy AI is like having my very own private personal assistant. I ACTUALLY do more work related activities on my flip phone than my laptop! This phone is also compact and versatile, and you can order custom phone cases that's super cute. Worth the investment and the purchase no regrets what so ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nearly flawless execution...
on August 14, 2025
Posted by: PraiseGod247
[This review was collected as part of a promotion.] I love the z flip 6. The processor is top tier. The performance follows suit. And Galaxy AI is ridiculously handy! Im in love. The compact footprint. The way you can use the flex mode with cameras. The screen quality. The only things I wish were improved upon are the camera sensors and the resolution of the inner screen. Otherwise, Great phone. Awesome piece of tech.
Value
4
Response from Samsung USBy R&R, September 12, 2025
Hey there VickA16, It’s great to hear that the Galaxy A16 5G is supporting your streaming, gaming, and recording adventures! Those activities really show how responsive and well-designed the phone is. We also appreciate your thoughts on battery life. The 5000 mAh battery is built to handle even the most demanding entertainment, and with Galaxy’s energy-saving modes and smart features, it’s designed to keep you connected longer. While this model doesn’t include the full rollout of Galaxy AI just yet, it still offers many smart features to enhance your experience. Thank you so much for sharing your feedback and for choosing Samsung — we truly value you! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone but screen protector could be bett
on August 14, 2025
Posted by: DeedeeB64
[This review was collected as part of a promotion.] 2nd Galaxy flip I've owned. I 99% love the z flip 6. I haven't learned how to use all the cool features but just the size and the front screen make it the phone for me. The only downside is the crease on the screen saver. The front screen is supposed to help with not having to flip it open as much but there are still so many things I have to do full screen. I Definitely would recommend this phone.
Value
4
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip6, Deedee! We’re happy to see that you love the design and the front screen. We appreciate your feedback on this, as well as the screen protector and crease! If you're interested in learning more about the Galaxy AI features that can make your phone experience even better, be sure to check out the link below. If you ever have questions or need help, feel free to reach out to us at Samsung Support. We're always here for you! -Kelvin
https://www.samsung.com/us/support/answer/ANS10000753/ (AI Features)
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on August 14, 2025
Posted by: Doelove
[This review was collected as part of a promotion.] Great Phone, Great features including the AI features. I use it for work and home
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty cool
on August 14, 2025
Posted by: Dave2316
[This review was collected as part of a promotion.] Galaxy ai is pretty cool I have the flip7 it's very cool all the things it does and it's very fast a great screen viee for streaming and it's very smooth and I like to give it a Lil curve for extra depth lol
Value
4
Written by a customer while visiting Samsung US